Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bernardo Ruiz Martinez

Chetek

Summary

Dynamic sales professional with proven expertise at Performance Footwear and Outdoor Gear, excelling in customer service and relationship building. Recognized for effectively managing high-stress situations while ensuring accurate cash handling. A reliable team player with strong problem-solving skills, dedicated to driving sales and enhancing customer loyalty.

Overview

4
4
years of professional experience

Work History

Sales Associate/Team Lead

Performance Footwwar and Outdoor Gear
05.2022 - 08.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Open and closed the store including the registers and deposits at the end of day.

Sales Associate

Trek Bicycle
04.2021 - 05.2022
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.

Education

Wenatchee High School
Wenatchee, WA
06.2014

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate/Team Lead

Performance Footwwar and Outdoor Gear
05.2022 - 08.2025

Sales Associate

Trek Bicycle
04.2021 - 05.2022

Wenatchee High School

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