Bernedette Atong
Odenton,MD
Summary
Accomplished Sr. IT Program Manager with a proven track record, enhancing client satisfaction by 14% through strategic IT PMO leadership and agile implementation. Expert in ERP & IT program management and cross-functional team leadership, adept at driving process improvement and risk management to exceed project objectives efficiently.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sr. IT Program Manager
Amtrak
01.2022 - Current
- Led IT PMO functions, overseeing a portfolio of projects and directly managing a team of 21, driving a 14% improvement in client satisfaction.
- Spearheaded strategic alignment efforts between the IT PMO and executive leadership, ensuring project objectives were met within budget and on schedule.
- Successfully implemented agile project management practices, enhancing responsiveness to evolving requirements, and fostering a culture of continuous improvement.
- Developed and enforced project management standards, methodologies, and best practices, driving accountability across project lifecycles.
- Established a risk management framework for project monitoring, including early identification and mitigation of project risks and issues.
Data Project Manager (Contract)
iHerb
03.2023 - 08.2023
- Oversaw the development of a unified data analytics platform with a project budget of $12M, ensuring resource allocation and timely task delegation.
- Streamlined requirements validation and successfully negotiated scope changes, achieving a 10% reduction in project timeline.
- Optimized contract and scope management processes to align with corporate goals, reducing project turnaround time, and enhancing deliverable quality.
Monday.com Consultant
ASM Global
07.2022 - 12.2022
- Enhanced project management efficiency by designing and automating dashboards on Monday.com, providing data-driven insights for improved decision-making
- Conducted user training and provided technical support, increasing team productivity and facilitating platform adoption
Project Manager (Procurement)
Delmonte Fresh
01.2018 - 02.2022
- Managed procurement projects with a focus on cost efficiency and supplier quality, achieving significant cost savings through strategic sourcing and contract negotiation
- Successfully implemented a production monitoring and ERP system, resulting in a 17% reduction in overproduction and saving 1,300 manpower hours
Project Manager
Standard Engineering
01.2015 - 01.2018
- Delivered construction projects on time and under budget, achieving a $34,000 cost-saving through strategic planning and resource optimization
- Applied comprehensive contract management skills to oversee vendor performance, ensuring adherence to contractual obligations and enhancing project outcomes
Education
Ph.D. - Information Technology
University of The Cumberlands
Williamsburg, KY12-2028
MSc - Information Technology
Western Governors University
11.2024
BSc - Business Administration
Western Governors University
01.2022
BSc - Economics
University Of Buea
Cameroon01.2013
Skills
- Leadership & Strategy
- ERP & IT Program Management
- Stakeholder Management
- Process Improvement
- Financial Acumen
- Change Management
- Risk Management
- Cross-functional team leadership
- IT operations management
- IT strategy development
Certification
- Project Management Professional (PMP)
- Professional Scrum Master (PSM)
- Certfied in Cyber Security (CC)
- Microsoft Devops Solutions Architect
- AI Prompting Essentials
- Lean Six Sigma White Belt certification
- Business Management Essentials
Technologies
SAP (implementation experience), production monitoring, Jira, Confluence, MS Project, Planview, Smartsheet, Asana, Monday.com, PowerApps, Power Automate, SharePoint, Masterworks, Ariba, Salesforce, ServiceNow
References
References available upon request.
Timeline
Data Project Manager (Contract)
iHerb
03.2023 - 08.2023
Monday.com Consultant
ASM Global
07.2022 - 12.2022
Sr. IT Program Manager
Amtrak
01.2022 - Current
Project Manager (Procurement)
Delmonte Fresh
01.2018 - 02.2022
Project Manager
Standard Engineering
01.2015 - 01.2018
Ph.D. - Information Technology
University of The Cumberlands
MSc - Information Technology
Western Governors University
BSc - Business Administration
Western Governors University
BSc - Economics
University Of Buea
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