Bernice Cruz
Alamogordo,NM
Summary
Proven Sales Associate at Nine West, adept in customer service and problem-solving, enhanced store visual appeal and fostered customer loyalty through exceptional service. Excelled in teamwork and collaboration, efficiently managing financial transactions and customer issues, contributing to a positive shopping environment. Skilled in time management, ensuring operational efficiency.
Overview
17
17
years of professional experience
Work History
Sales Associate
Nine West
08.2003 - 08.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Diploma -
Notre Dame High School
Talafofo, GU06.1990
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Sales Associate
Nine West
08.2003 - 08.2020
Diploma -
Notre Dame High School
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