Summary
Overview
Work History
Education
Skills
READING, MUSIC,
Timeline
Generic

BERNICE OPARE AKOTUAH

Worcester,MA

Summary

Proven professional with a track record of enhancing operational efficiency at IMPERIAL EYE CLINIC through expert office administration and organization. Skilled in verbal and written communication, demonstrated by effectively managing sensitive information and boosting customer service. Achieved significant improvements in workplace productivity and client satisfaction, leveraging both hard and soft skills to excel in diverse roles.

Overview

6
6
years of professional experience

Work History

SECRETARY

IMPERIAL EYE CLINIC
01.2022 - 01.2024
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

CLEANER

GHANA HEALTH SERVICE
02.2020 - 01.2021
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

NEWS REPORTER

NATIONAL MEDIA COMMISSION
03.2018 - 03.2019
  • Uploaded breaking news and updates to organization's social media and website accounts.
  • Enhanced live news coverage by providing real-time updates and analysis during significant events.
  • Collected data from various sources to determine facts and opinions and fashioned into cohesive story for television or radio broadcast.
  • Presented news by researching, developing and covering field news events.

Education

Bachelor of Arts - COMMUNICATION STUDIES

GHANA INSTITIUTE OF JOURNALISM
GHANA
06.2020

Skills

  • Customer Service
  • Verbal and written communication
  • Office Administration
  • Organization

READING, MUSIC,

I LIKE READING BOOKS AND LISTENING TO MUSIC.

Timeline

SECRETARY

IMPERIAL EYE CLINIC
01.2022 - 01.2024

CLEANER

GHANA HEALTH SERVICE
02.2020 - 01.2021

NEWS REPORTER

NATIONAL MEDIA COMMISSION
03.2018 - 03.2019

Bachelor of Arts - COMMUNICATION STUDIES

GHANA INSTITIUTE OF JOURNALISM

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BERNICE OPARE AKOTUAH