Bernice Urtez
Los Angeles,CA
Summary
Dependable and adaptable professional with experience as both a server/host and a data entry clerk. Skilled at creating positive customer interactions, handling busy environments, and communicating clearly with guests and team members. Brings strong attention to detail, accuracy in data entry, and the ability to stay organized while managing multiple tasks at once. Known for a strong work ethic, reliability, and a positive attitude. Able to learn quickly, work well under pressure, and support smooth daily operations in a variety of settings.
Overview
5
5
years of professional experience
Work History
Server
Josui Ramen
11.2022 - Current
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Host/Server
Outback Steakhouse
05.2022 - 11.2022
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Data Entry Clerk
Gordon Laboratories
02.2021 - 04.2022
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Completed data entry tasks with accuracy and efficiency.
- Analyzed current data records to provide detailed reports.
- Created spreadsheets for more efficient recordkeeping.
Education
High School Diploma -
Torrance High School
Torrance, CA06-2021
Skills
- Exceptional customer service
- Positive and professional
- Data screening
- Time management
- Excellent communication skills
- Data entry
Languages
English
Spanish
Timeline
Server
Josui Ramen
11.2022 - Current
Host/Server
Outback Steakhouse
05.2022 - 11.2022
Data Entry Clerk
Gordon Laboratories
02.2021 - 04.2022
High School Diploma -
Torrance High School