Bernice Vigo
Orlando
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
18
18
years of professional experience
Work History
Medical Assistant
Pinero Preventive Medical
02.2025 - Current
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Improved clinical workflow with introduction of electronic health records system.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Manager
Mcdonalds
02.2022 - 02.2025
- Scheduling, inventory, customer service, and ran a shift of 12 employees
Medical Assistant
CareSpot Urgent Care
02.2019 - 02.2023
- Assisted healthcare providers with patient intake and medical history documentation.
- Performed routine clinical tasks, including vital signs measurement and EKG administration.
- Coordinated patient appointments and managed scheduling to optimize clinic flow.
Lab Assistant/ Lead technician
Orlando Clinical Research Center
10.2014 - 02.2022
- Assisted in preparing samples and reagents for clinical trials, enhancing workflow efficiency.
- Trained new staff on laboratory procedures and safety protocols, fostering a collaborative environment.
- Documented experimental results accurately, contributing to data integrity and reporting standards.
- Streamlined inventory management processes, reducing waste and ensuring availability of critical supplies.
Medical Assistant
Physicians Associates
01.2012 - 06.2014
- Implemented electronic health record (EHR) updates to improve patient data accuracy.
- Collaborated with multidisciplinary teams to enhance patient care coordination and outcomes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
After Hours Pediatrics
08.2008 - 07.2013
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Education
Medical Assisting -
Everest University
South OrlandoSkills
- Supervising experience
- Lab Technician
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- EMR / EHR
- Direct patient care
- Data entry
- Phlebotomy
Languages
Spanish - Fluent
Timeline
Medical Assistant
Pinero Preventive Medical
02.2025 - Current
Manager
Mcdonalds
02.2022 - 02.2025
Medical Assistant
CareSpot Urgent Care
02.2019 - 02.2023
Lab Assistant/ Lead technician
Orlando Clinical Research Center
10.2014 - 02.2022
Medical Assistant
Physicians Associates
01.2012 - 06.2014
Medical Assistant
After Hours Pediatrics
08.2008 - 07.2013
Medical Assisting -
Everest University