Bernice "Bea" Begue
Schriever,LA
Summary
Detail-oriented notary public with expertise in document organization and client relationship management. Proven ability to streamline workflows and enhance client satisfaction, ensuring accurate and timely notarization of documents.
Overview
1
1
Certification
29
29
years of professional experience
Work History
Certified Notary Signing Agent
Chase Bank
Houma, LA
01.1997 - Current
- Facilitated accurate and timely notarization of documents for clients, ensuring compliance with legal requirements.
- Coordinated closing processes by reviewing and preparing loan documents for signature.
- Enhanced client experience through effective communication and education on notary services and procedures.
- Mentored junior notaries in best practices for document handling and customer service excellence.
- Streamlined workflow processes to improve efficiency in document preparation and signing logistics.
- Managed complex transactions involving multiple parties, maintaining clear communication throughout the process.
- Developed strong relationships with clients to foster trust and repeat business in notary services.
- Developed strong relationships with local businesses, expanding the notary signing agent''s client base through referrals and networking.
- Handled sensitive personal information with utmost confidentiality, earning trust from clients and maintaining a professional reputation.
- Conducted thorough research on legal requirements for each document type, ensuring accuracy and adherence to state-specific guidelines.
- Effectively managed multiple priorities while meeting deadlines in a fast-paced environment, resulting in increased productivity overall.
- Enhanced client satisfaction by providing thorough and accurate notary services in a timely manner.
- Ensured accuracy of all notarized documents by diligently reviewing each page before applying the notary seal.
- Educated clients on the importance of proper identification when seeking notary services, reinforcing best practices within the community.
- Conducted loan signings for mortgage refinancing, providing an efficient service that contributed to overall client satisfaction.
- Stayed current on industry trends and changes in notary laws to provide up-to-date service offerings to clients.
- Collaborated with attorneys and other professionals for seamless execution of legal transactions requiring notarization.
- Updated journal with names and dates for permanent record.
- Drafted and executed notarial affidavits in accordance with applicable laws.
- Set up and managed appointments for client notary services.
- Looked for signs of fraud or coercion and refused notarization.
- Utilized specialized software to accurately track notary services performed.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Volunteered to help with special projects of varying degrees of complexity.
- Completed daily logs for management review.
- Increased customer service success rates by quickly resolving issues.
- Performed wide-ranging administrative, financial and service-related functions.
- Proofread and edited documents for accuracy and grammar.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Served as corporate liaison for finance, IT, and marketing departments.
- Trained and supervised employees on office policies and procedures.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
Sales Consultant
Ashley Furniture Homestore
Houma, LA
01.2018 - 11.2023
- Led product demonstrations, showcasing features and benefits to enhance customer engagement.
- Developed tailored solutions based on client needs, improving satisfaction and loyalty.
- Collaborated with team members to streamline sales processes, increasing efficiency and effectiveness.
- Mentored junior consultants, providing training on product knowledge and sales techniques.
Education
High School Diploma -
H L Bourgious High School
Houma, LA05-1989
Skills
- Notary public certification
- Strong communication skills
- Document organization
- Oath administration
Certification
Notary Public for the State of Louisiana
Florist Certification from New Orleans Floral Design
Advertising Designs
Computer Operator Degree
Child Trafficking Certification
Languages
Spanish
Limited Working
Timeline
Sales Consultant
Ashley Furniture Homestore
01.2018 - 11.2023
Certified Notary Signing Agent
Chase Bank
01.1997 - Current
High School Diploma -
H L Bourgious High School