Bernie Helmbrecht
Lady Lake,FL
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
13
13
years of professional experience
Work History
General Manager
Perkins Family Restaurant
Lady Lake, FL
09.2013 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Owner/Operator
HKH Silver
North Branch, MN
02.2009 - 07.2013
- Managed day-to-day business operations.
- Created and monitored promotional approaches to increase sales and profit levels.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Devised processes to boost long-term business success and increase profit levels.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Maintained up-to-date administrative records to monitor operational conditions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Education
No Degree - Business Administration
University of Minnesota - Twin Cities
Minneapolis, MNSkills
- Operations management
- Business Development
- Staff training/development
- Coaching and mentoring
- Efficient multi-tasker
- Deadline-oriented
- Verbal and written communication
- Consistently meet goals
- Recipes and menu planning
- Employee scheduling
- Exceptional interpersonal communication
- Food preparation and safety
Timeline
General Manager
Perkins Family Restaurant
09.2013 - Current
Owner/Operator
HKH Silver
02.2009 - 07.2013
No Degree - Business Administration
University of Minnesota - Twin Cities
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