Summary
Overview
Work History
Education
Skills
14 Years of Beverage Sales Experience
Timeline
Generic

Bernie Mancera

Wisconsin Dells,WI

Summary

Experienced account executive with a proven track record in lead generation and resolving customer issues. Adept at engaging and building relationships with clients, resulting in increased business opportunities. Utilizes dynamic marketing strategies and sharp communication skills to effectively promote products and services. Committed to delivering exceptional customer service and ensuring client satisfaction.

Overview

20
20
years of professional experience

Work History

Sales Consultant

SYSCO Food Services
09.2022 - Current
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.

Sales Representative

Central Distributing Company
05.2010 - 08.2022
  • Serviced accounts and proposed new products and services to maximize revenue.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Gathered information from clients to secure accounts, verify payment and identify special requirements.
  • Identified customer needs to achieve service levels that met and exceeded expectations.
  • Resolved issues promptly to drive satisfaction and enhance customer service.

Sales Representative

Colorado Beverage Distribution
05.2007 - 03.2009
  • Worked to build relationships with customers and built potential for additional sales.
  • Met existing customers to review current services and expand sales opportunities.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Cook

Applebee's Grill + Bar
03.2004 - 04.2005
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Tasted, smelled and pierced food with fork to verify sufficient cooking.

Education

Associate of Arts - Business Administration

Mesa State College

Associate of Science - Computer Networking And Telecommunications

IntelliTec College - Grand Junction
Grand Junction, CO

Skills

  • Client relationship building
  • POS system knowledge
  • Consultative sales techniques
  • Sales strategy
  • Brand promotion
  • Product promotions
  • Sales forecasting
  • Sales pitching
  • Stocking and replenishing
  • Meeting sales goals
  • Stress management

14 Years of Beverage Sales Experience

I started as a Merchandiser with MillerCoors after college and after 6 months moved up to Sales Rep.  I Worked for MillerCoors for 2 years before Anheuser Bush made me an offer I accepted.  After 12 years of being a Sales Rep with AB, it was time to move out of Colorado and come to Wisconsin where I found a new career in food sales with Sysco.

Timeline

Sales Consultant

SYSCO Food Services
09.2022 - Current

Sales Representative

Central Distributing Company
05.2010 - 08.2022

Sales Representative

Colorado Beverage Distribution
05.2007 - 03.2009

Cook

Applebee's Grill + Bar
03.2004 - 04.2005

Associate of Arts - Business Administration

Mesa State College

Associate of Science - Computer Networking And Telecommunications

IntelliTec College - Grand Junction

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Bernie Mancera