John Neeley
Jupiter,FL
Summary
Proven sales expert with a strong background in technology and customer service, notably at Best Buy and AT&T. Excelled in client relationship building and product knowledge, boosting sales through personalized solutions. Skilled in cash handling, interpersonal communication, consistently enhancing customer satisfaction, closing sales, cold calling, and loyalty. Achieved significant sales growth by leveraging expert advice and upselling techniques.
Overview
10
10
years of professional experience
Work History
Sales Consultant
AT&T
Tequesta, FL
12.2024 - 03.2026
- Developed customized solutions to meet diverse customer needs and enhance satisfaction.
- Executed sales strategies to improve product visibility and drive revenue growth.
- Trained and mentored new sales consultants, fostering a collaborative team environment.
- Analyzed market trends to identify opportunities for product promotion and expansion.
- Community outreach with cold calls and door knocking to obtain new clients.
Home Theater Sales Associte
Best Buy
Palm Beach Gardens, FL
07.2022 - 10.2024
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained records related to sales, returns, and inventory availability.
- Prepared merchandise for sales floor by pricing or tagging.
- Utilized well-honed interpersonal and people skills to approach customers, engaging in conversation to promote products.
Server
Carmine's Coal Fired Pizza Fired Pizza Ristorante
10.2016 - 06.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Grill Sales Associate
Home Depot
03.2020 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Computer Sales Associate
Office Depot
Jupiter, FL
09.2016 - 04.2020
- Conducted regular inventory checks to maintain accurate stock levels and ensure timely replenishment of popular items.
- Assisted store management in creating visually appealing product displays that captured customer interest and highlighted key features of various computer systems.
- Developed a strong knowledge base of various computer systems, components, and software applications to better assist customers in making informed decisions.
- Increased store revenue by upselling relevant accessories and warranties to customers purchasing computers.
Education
Bachelor of Science - Supervision And Management
Palm Beach State College
Lake Worth, FL05-2026
Skills
- Cash handling
- Client relationship building
- Sales assistance
- Interpersonal and written communication
- Product knowledge expertise
- Sales expertise
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Product and service sales
- Closing techniques
- Strategic planning
- Lead generation
- Cold calling
- Client service
Timeline
Sales Consultant
AT&T
12.2024 - 03.2026
Home Theater Sales Associte
Best Buy
07.2022 - 10.2024
Grill Sales Associate
Home Depot
03.2020 - 05.2022
Server
Carmine's Coal Fired Pizza Fired Pizza Ristorante
10.2016 - 06.2022
Computer Sales Associate
Office Depot
09.2016 - 04.2020
Bachelor of Science - Supervision And Management
Palm Beach State College