Bernisha Mitchell
Olive Branch,MS
Summary
Practical Nursing Graduate with healthcare and patient-care experience across pediatric, behavioral health, senior care, and community settings. Brings hands-on clinical experience in patient assessment, medication administration, IV therapy, and EMR documentation. Committed to patient-centered care while continuing to grow as a new practical nurse.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Pediatric Front Desk Assistant
Laurelwood Pediatric
Germantown, TN
07.2025 - 09.2025
- Handled appointment scheduling and follow-up calls to improve office workflow and patient engagements.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
Data Analyst
City Of Memphis Youth Services
Memphis, TN
01.2024 - 03.2025
- Analyzed youth program data to identify trends and improve service delivery.
- Collaborated with team members to streamline data collection procedures for accuracy.
- Created visualizations to present findings and enhance communication of insights.
Behavioral Health Technician
Compass Intervention Center
Memphis, TN
07.2023 - 12.2023
- Monitored patient behavior and reported changes to healthcare team.
- Assisted in developing individualized treatment plans for patients.
- Provided support during therapeutic group sessions, enhancing patient engagement.
- Maintained accurate documentation of patient interactions and progress notes.
Patient Care Assistant
Brookdale Assisted Living
Germantown, TN
04.2020 - 08.2020
- Maintained cleanliness and organization of resident living spaces and common areas.
- Coordinated recreational activities that promoted social engagement among residents.
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
Education
Nursing Diploma - Practical Nursing
Tennessee College of Applied Technology, Jackson, TN
Jackson, TN08.2026
Bachelor of Science - Health Sciences
University of Memphis
Memphis, TN05.2023
Intermediate Certificate - Health And Wellness
Southwest Tennessee Community College
Memphis, TN11.2025
Skills
- Excellent communication
- Problem-solving skills
- Time management
- Hospitality services
- Basic life support
- Vital signs monitoring
- Medication and IV administration
- Direct patient care
- Physical assessments
- EMR systems
- ADL assistance
Certification
- BLS Certified
Volunteer/ Extracurricular
- Volunteer with CHOICES; Provided a community health for pregnant and expecting mothers- managed check in, shared prenatal resources , & other services from the community.
- Orange Mound 901 Clean Up: Volunteered to help clean different neighborhoods in the Orange Mound area and providing after school resources for children in the community.
Timeline
Pediatric Front Desk Assistant
Laurelwood Pediatric
07.2025 - 09.2025
Data Analyst
City Of Memphis Youth Services
01.2024 - 03.2025
Behavioral Health Technician
Compass Intervention Center
07.2023 - 12.2023
Patient Care Assistant
Brookdale Assisted Living
04.2020 - 08.2020
Nursing Diploma - Practical Nursing
Tennessee College of Applied Technology, Jackson, TN
Bachelor of Science - Health Sciences
University of Memphis
Intermediate Certificate - Health And Wellness
Southwest Tennessee Community College