Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bero Olana

Woodbury,MN

Summary

High-energy restaurant worker is skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits, and customer desires. Calm and level-headed in all types of situations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience

Work History

Host

Bole Ethiopian Cuisine
03.2023 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.

Education

Bachelor of Science - Accounting And Finance

Mekaneyesus Management And Leadership College
Addis Ababa, Ethiopia

Skills

  • Energetic and Outgoing
  • Order Accuracy
  • Front of House Organization
  • Shift Management
  • Machinery Upkeep
  • Final Inspections
  • Conflict and Complaint Resolution

Languages

English
Professional Working
Amharic
Native or Bilingual
Afan Oromo
Native or Bilingual

Timeline

Host

Bole Ethiopian Cuisine
03.2023 - Current

Bachelor of Science - Accounting And Finance

Mekaneyesus Management And Leadership College

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Bero Olana