Liam Donnelly
Basking Ridge,NJ
Summary
Dedicated student who is knowledgeable on customer service and friendly interactions as well as in efficiently completing tasks using problem solving skills in order to benefit all.
Overview
2
2
years of professional experience
Work History
Host
Ninety Acres
04.2022 - 10.2022
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Documented reservations and communicated changes to guests.
- Answered customer questions about hours, seating and menu information.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Aftercare Worker
Bernards Township School District
09.2021 - 12.2021
- Observed and monitored children's play activities to promote healthy, safe environment.
- Prepared after-school enrichment activities for children to encourage student participation.
- Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
- Monitored student attendance by collecting attendance rosters and overseeing attendance database.
Maintenance Worker
Pleasant Valley Pool
06.2020 - 09.2021
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Properly handled, transported and disposed of recycled materials.
Education
Raritan Valley Community College
Somerville, NJHigh School Diploma -
Ridge High School
Basking Ridge, NJ06.2022
Skills
- Reservation Coordination
- Energetic and Outgoing
- Guest Accommodations
- Resolving Irregularities
- Greeting and Escorting Guests
- Customer Service
Timeline
Host
Ninety Acres
04.2022 - 10.2022
Aftercare Worker
Bernards Township School District
09.2021 - 12.2021
Maintenance Worker
Pleasant Valley Pool
06.2020 - 09.2021
Raritan Valley Community College
High School Diploma -
Ridge High School