Bert Lebrun
Pompano Beach,FL
Summary
Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.
Overview
10
10
years of professional experience
Work History
Patient Access Front Desk Associate
Baptist Health Medical Center
10.2023 - Current
- Streamlined appointment scheduling processes, resulting in reduced wait times for patients.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
- Facilitated smooth office operations by managing multi-line phone systems and directing calls to appropriate staff members.
- Performed various administrative tasks by filing, copying and faxing documents.
Cashier
Publix
03.2014 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Administrative Assistant
Flightline Drug Testing
07.2022 - 11.2022
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
Associate of Arts - Sociology
Broward College
Fort Lauderdale, FL12.2022
Skills
- Hospitality services
- Attention to Detail
- Teamwork and Collaboration
- Office Administration
- Multi-Line Phone Systems
- File Management
- Information Protection
Timeline
Patient Access Front Desk Associate
Baptist Health Medical Center
10.2023 - Current
Administrative Assistant
Flightline Drug Testing
07.2022 - 11.2022
Cashier
Publix
03.2014 - Current
Associate of Arts - Sociology
Broward College
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