Veterinary Diagnostic Submission Specialist
Veterinary Diagnostic Laboratory, University of Minnesota
Minneapolis, USA
05.2022 - Current
- Create user-friendly training materials on regulatory testing, sample collection and sample submission
- In person visits to veterinary clinics and production companies that are frequent submitters of samples to the VDL
- Help clients to develop specific plans to improve sample submission
- Assess the impact of training and write progress reports
- Help the Laboratory Receiving, Administration and IT sections of the VDL with other tasks related to sample submitter support.
- Identify needs of customers promptly and efficiently.
- Analyze large sets of data resulting in a positive impact on the overall performance.