Bertha Alexie
Anchorage
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
6
6
years of professional experience
Work History
Office Assistant
Yukon Kuskokwim Health
Kipnuk
03.2023 - 10.2025
- Scheduled appointments and coordinated patient visits efficiently for optimal workflow.
- Managed daily office operations to support healthcare staff and patient needs.
- Handled incoming correspondence and directed inquiries to appropriate staff members.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Answered phone calls and directed them to appropriate personnel.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
Pharmacy Technician
Yukon Kuskokwim Health
Bethel
11.2019 - 04.2023
- Managed inventory, ensuring availability of medications and supplies.
- Maintained cleanliness and organization of pharmacy workspace.
- Trained new staff on pharmacy procedures and customer service standards.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Organized work areas so that everything was easily accessible when needed.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Answered telephones to respond to questions or requests.
Education
High School Diploma -
Kipnuk High School
Kipnuk, AK05-1982
Skills
- Appointment scheduling
- Office management
- Document organization
- Inventory management
- Customer service
- Problem solving
- Attention to detail
- Adaptation to change
- Communication skills
- Travel arrangements
- Scheduling
- Valid Driver's license
Timeline
Office Assistant
Yukon Kuskokwim Health
03.2023 - 10.2025
Pharmacy Technician
Yukon Kuskokwim Health
11.2019 - 04.2023
High School Diploma -
Kipnuk High School