Bertha Castaneda
Santa Maria,CA
Summary
Dynamic Medical Assistant with extensive experience at Pediatrics, excelling in patient care and clinical documentation. Proven ability to enhance clinic efficiency through effective patient scheduling and compassionate communication. Skilled in EMR management and vital sign monitoring, ensuring compliance with HIPAA regulations while fostering a supportive environment for patients.
Overview
18
18
years of professional experience
Work History
Medical Assistant
CHC Del Valle
Santa Maria, CA
08.2022 - 09.2024
- Assisted in patient intake and medical history documentation to streamline appointment processes.
- Coordinated with healthcare providers to ensure timely patient care and follow-up appointments.
- Administered medications and vaccinations under physician supervision while adhering to safety protocols.
- Managed electronic health records, ensuring accuracy and compliance with regulations.
- Educated patients on treatment plans and preventive care measures to enhance understanding of health issues.
- Monitored vital signs and reported changes to nursing staff for prompt intervention.
- Trained new staff on operational procedures, enhancing team efficiency and service delivery standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor procedures, including preparing operating room and sterilizing instruments.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
Medical Assistant
Pediatric Medical Group of Santa Maria
Santa Maria, CA
05.2009 - 03.2020
- Administered patient intake processes, ensuring accurate documentation and efficient workflow.
- Assisted healthcare providers with clinical procedures, maintaining a sterile environment and patient safety.
- Managed appointment scheduling, optimizing clinic flow and reducing wait times for patients.
- Educated patients on treatment plans and medication instructions, enhancing understanding and adherence.
- Collected and processed lab specimens, adhering to protocols for accuracy and compliance.
- Supported electronic health record management, ensuring data integrity and timely updates.
- Coordinated follow-up appointments, improving patient continuity of care and satisfaction levels.
- Trained new staff on clinical procedures and office protocols, fostering team efficiency and collaboration.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Improved clinical workflow with introduction of electronic health records system.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
Medical Assistant
Arbor Medical Group
Santa Maria, CA
06.2006 - 10.2008
- Implemented infection control procedures, contributing to a safe clinical environment for patients and staff.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Assisted in patient intake and medical history documentation to streamline appointment processes.
- Coordinated with healthcare providers to ensure timely patient care and follow-up appointments.
- Administered medications and vaccinations under physician supervision while adhering to safety protocols.
- Managed electronic health records, ensuring accuracy and compliance with regulations.
- Educated patients on treatment plans and preventive care measures to enhance understanding of health issues.
- Monitored vital signs and reported changes to nursing staff for prompt intervention.
- Trained new staff on operational procedures, enhancing team efficiency and service delivery standards.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Improved clinical workflow with introduction of electronic health records system.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
Education
Medical Assistant Certification - Medical Assistant
Center For Employment Training
Santa Maria, CASkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Fast learner
- Highly dependable
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Data entry
- Procedure assistance
- Electronic health records
- Electronic medical records
- Compassionate
- CPR
- Immunization administration
- Specimens collection and processing
- Medical procedures
- Laboratory specimen collection
- Professionalism and ethics
- Maintaining confidentiality
- Appointment setting
- Compassionate caregiver
- Medical records management
- Sterilization techniques
- Medical supply inventory
- Equipment sterilization
- Fluent in languages
- OB/GYN procedures
- Simple dressings
- Valid state driver's license
- Reliable transportation
- Medical equipment operation
- Lab equipment calibration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
CHC Del Valle
08.2022 - 09.2024
Medical Assistant
Pediatric Medical Group of Santa Maria
05.2009 - 03.2020
Medical Assistant
Arbor Medical Group
06.2006 - 10.2008
Medical Assistant Certification - Medical Assistant
Center For Employment Training