Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bertha Delgado

El Paso,TX

Summary

Dynamic professional with a proven track record in customer service and management, notably at Melek where I spearheaded training initiatives and optimized operations across eight branches. Skilled in bilingual communication and active listening, I excel in fostering positive customer experiences and driving efficient, high-quality service delivery.

Overview

27
27
years of professional experience

Work History

CSR1

Datamark
El Paso, Texas
08.2022 - Current
  • Providing good customer service to providers and claimants when calling to find out information about their cases, authorizations, and bills. Following the guidelines established by the company. I handle calls in a timely and professional manner.

Manager

Melek
El Paso, Texas
10.1998 - 08.2022
  • Provided good customer service.
  • Making schedules for eight different branches.
  • Buying equipment and supplies for branches.
  • Making monthly, quarterly, semiannual, and annual reports.
  • Training new employees.

Customer Service Cashier

Walmart
El Paso, Texas
10.1997 - 10.1998
  • Assisted customers with locating merchandise within the store.

Education

High School Diploma -

Preparatoria El Chamizal
Juarez Chihuahua
07-1990

Skills

  • Good customer service
  • Bilingual
  • Positive Attitude
  • Active listening
  • Clear communication
  • Quick and active learner

Timeline

CSR1

Datamark
08.2022 - Current

Manager

Melek
10.1998 - 08.2022

Customer Service Cashier

Walmart
10.1997 - 10.1998

High School Diploma -

Preparatoria El Chamizal

Similar Profiles

CREATE PROFILE
Bertha Delgado