Tabatha Johnson
West Monroe,USA
Summary
I am seeking a long-term career with a company where I can advance my skills and recognition. I am highly motivated to succeed in my career.
I am a Reliable Customer Service Representative with an extensive track record in demanding sales and account management environments. I am a strong presenter, communicator, and problem solver who works effectively and productively with diverse customers and individual needs.
Overview
16
16
years of professional experience
1
1
Certification
Work History
CSR1
INFOCISION
10.2023 - 11.2024
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Customer Service Representative
Insurance systems administrators
06.2022 - 10.2023
- Exhibited high energy and professionalism when dealing with clients and staff.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Met customer call guidelines for service levels, handle time and productivity.
Meat Cutter
Mac"s Fresh Market
03.2020 - 12.2022
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Continuously sharpened knives and maintained equipment for optimal cutting performance.
- Collaborated with team members to keep the department fully stocked and visually appealing for increased sales.
Manager
Super1 Foods
04.2009 - 04.2020
- Managed inventory levels to meet demand without overstocking, reducing waste
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training
- Delegated work to staff, setting priorities and goals
Education
High school diploma -
Dubach High School
Dubach, LA05-1998
Skills
- Customer service
- Retail sales
- Issue resolution
- Management
- Leadership
- Communication skills
- Microsoft Windows
- Help Desk
- Multi-line telephone operations
- Call center experience
- Clerical experience
- Retail management
- Customer support
- Conflict management
- Technical support
- Cold calling
- Windows
- Data collection
Certification
- CPR Certification, Indefinite
- CNA, Indefinite
- First Aid Certification, 07/31/25
- Medical Billing Certification, Indefinite
- Driver's License, Indefinite
Timeline
CSR1
INFOCISION
10.2023 - 11.2024
Customer Service Representative
Insurance systems administrators
06.2022 - 10.2023
Meat Cutter
Mac"s Fresh Market
03.2020 - 12.2022
Manager
Super1 Foods
04.2009 - 04.2020
- CPR Certification, Indefinite
- CNA, Indefinite
- First Aid Certification, 07/31/25
- Medical Billing Certification, Indefinite
- Driver's License, Indefinite
High school diploma -
Dubach High School
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