Anthony Churik
Woodland Hills ,CA
Summary
Adept at multitasking and guest engagement, I significantly enhanced dining experiences at Soho House by leveraging exceptional customer service and POS system proficiency. My collaborative efforts and strong work ethic led to increased sales through effective upselling and a deep understanding of menu intricacies, ensuring customer satisfaction and loyalty.
Overview
11
11
years of professional experience
Work History
Server
Soho House
08.2019 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Mastros Restaurants
05.2015 - 08.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Food Runner
Calamigos Equestrian
02.2014 - 05.2015
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Education
High School Diploma -
Newbury High School
Newbury Park, CA06.2013
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Allergy awareness
- Task prioritization
- Table setting
Timeline
Server
Soho House
08.2019 - 09.2024
Server
Mastros Restaurants
05.2015 - 08.2019
Food Runner
Calamigos Equestrian
02.2014 - 05.2015
High School Diploma -
Newbury High School
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