Bertha Mejia
Haines City,FL
Summary
Dynamic Receptionist with a proven track record at We Care Family Physicians, excelling in organization and customer relations. Streamlined front desk operations, enhancing efficiency and client satisfaction. Skilled in data entry and adept at managing multiple tasks under tight deadlines, demonstrating exceptional time management and problem-solving abilities. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Receptionist
We Care Family Physicians
01.2023 - 03.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Answered central telephone system and directed calls accordingly.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Diagnostic Medical Sonography
High School Diploma -
05.2023
Skills
- Organization skills
- Time Management
- Data Entry
- Customer/Client relations
- Research and Data Analysis
Certification
CPR card
BLS certification
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Receptionist - We Care Family Physicians
01.2023 - 03.2024
Keiser University - , Diagnostic Medical Sonography
Ridge Community High School - High School Diploma ,
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