Bertha Reyes

• Registered patients and collected copays, enhancing accuracy of financial transactions.
• Scheduled appointments and prepared charts to enhance patient flow efficiency.
• Verified insurance information to confirm coverage prior to appointments.
• Established payment plans to assist patients with financial arrangements.
• Managed phone inquiries to facilitate effective communication.
• Obtained consult notes, x-rays, and lab results for thorough and accurate patient records.
• Maintained organized work area to uphold professionalism.
• Closed cash box daily to ensure accurate financial reporting.
• Provided translation services between doctors and patients in English and Spanish; improving communication and patient understanding.

• Coordinated admissions process, preparing charts and completing admission paperwork to streamline patient intake.
• Provided administrative support to director of nursing, enhancing operational efficiency.
• Managed accounts payable, verifying invoices and collaborating with accounts payable department to ensure accurate financial processing.

Processed quarterly payroll journal for hospital district, ensuring timely financial reporting.

Maintained daily census for accurate patient tracking and resource allocation.

Verified insurance coverage to activate Medicare benefits for qualifying stays.

• Scheduled CNA department roster by 15th of each month in compliance with union guidelines.
• Organized quarterly meetings for infection control and quality assurance, maintaining notes and attendance to support compliance and continuous improvement.