Berthila “Betty” Frias
Sacramento,CA
Summary
Experienced analyst with a proven track record in problem-solving and delivering exceptional customer service. Proficient in appointment booking, benefits education, payment processing, and project management. Adept at effective communication and collaboration with team members to achieve shared goals. Known for strong teamwork and consistent contributions to organizational success.
Overview
3
3
years of professional experience
Work History
Analyst
Recology
Sacramento, CA, USA
07.2024 - Current
- Reviewed images from trash pickups.
- Billing overages, mailed warning and charge letters with image from specific event.
- Corrected discrepancies with no association errors.
Marketing Recruiting Coordinator
Express Employment Professionals
Rocklin, CA
04.2024 - 07.2024
- Coordinated candidate interviews with hiring managers, ensuring a smooth and efficient interview process for all parties involved.
- Operated and maintained applicant tracking and candidate management systems.
- Coordinated incoming job requisitions and applications.
- Improved candidate experience by providing timely updates throughout the recruitment process, resulting in positive feedback from applicants.
Turo Host
Turocy And Associates
Sacramento, CA
04.2023 - 04.2024
- Elevated guest satisfaction through timely greeting and bookings.
- Managed rental services for a fleet of personal cars.
Benefits Specialist
American Income Life Insurance Company
Sacramento, CA
11.2021 - 11.2022
- Sold life insurance policies.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Assisted in resolving complex benefits issues, leading to increased employee satisfaction and retention rates.
- Educated managers on current benefit offerings and policies, enabling them to better assist their teams with questions or concerns.
Education
Bachelors - Communications Emphasis in Marketing
University of Phoenix
Phoenix, AZ03.2025
Skills
- Recruiting
- Sourcing Resumes
- Onboarding
- Data Integrity
- Payment Collection
- Analytical Problem Solver
- Positive Attitude
- Bilingual
- Excellent Communication Skills
Traits
- Communicator, I am able to effectively and respectfully communicate with superiors, colleagues, and staff.
- Confident, I am self-assured in my skills and talents, and I'm willing to take on challenges and risks.
- Accountable, I take responsibility for my actions and follow through on my promises.
- Team-player, I care deeply about the success of the group or company of which I am a part.
- Caring, I use my words and actions to help others without expecting anything in return.
Languages
Spanish
Full Professional
Timeline
Analyst
Recology
07.2024 - Current
Marketing Recruiting Coordinator
Express Employment Professionals
04.2024 - 07.2024
Turo Host
Turocy And Associates
04.2023 - 04.2024
Benefits Specialist
American Income Life Insurance Company
11.2021 - 11.2022
Bachelors - Communications Emphasis in Marketing
University of Phoenix