Summary
Overview
Work History
Skills
Languages
Timeline
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Bertily Sthilaire

Philadelphia,PA

Summary


Professional with strong background in care coordination. Skilled in patient advocacy, healthcare planning, and resource management. Known for effective team collaboration and achieving measurable results. Adaptable to changing needs with robust communication and organizational skills. Reliable and focused on delivering high-quality care outcomes.

Overview

6
6
years of professional experience

Work History

Onboarding Specialist

Ameribest Home Care
04.2025 - Current
  • Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
  • Put together employee files and collected required digital or physical information to meet requirements.
  • Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
  • Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
  • Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
  • Managed multiple onboarding projects simultaneously, ensuring timely completion while maintaining high-quality standards.

Hiring Coordinator/Recruitment Specialist

ESS Source For Education
08.2024 - 04.2025
  • Worked closely with HR and account managers to ensure seamless onboarding processes for potential hires.
  • Held hiring events and hiring blitz to bring new candidates onboard.
  • Developed strong relationships with external partners such as school boards, colleges, and professional associations to increase candidate awareness.
  • Conducted comprehensive group interviews to assess candidate skills, qualifications, and cultural fit within the schools candidates choose to work in.
  • Assisted in developing employee retention programs aimed at reducing turnover rates within the company over time such as raffles, substitute appreciation week and monthly incentives.

Front Office Manager

Spring Hill Suites by Marriott
02.2024 - 11.2024
  • Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
  • Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
  • Reconciled end-of-day reports to determine accurate billing and payment processing.
  • Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.

Care Coordinator

Safe Haven Home Care
01.2019 - 02.2023
  • Used company software such as HHA exchange and frontline to maintain records of services performed and patient conditions.
  • Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
  • Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
  • Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and medical providers

Skills

  • Case management
  • Documentation
  • Patient education
  • Organizational skills
  • Patient advocacy
  • Medical terminology understanding
  • Multilingual

Languages

French
Full Professional

Timeline

Onboarding Specialist

Ameribest Home Care
04.2025 - Current

Hiring Coordinator/Recruitment Specialist

ESS Source For Education
08.2024 - 04.2025

Front Office Manager

Spring Hill Suites by Marriott
02.2024 - 11.2024

Care Coordinator

Safe Haven Home Care
01.2019 - 02.2023

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Bertily Sthilaire