BERTONY JOSEPH
Orlando,FL
Summary
Dynamic tax preparer with a proven track record at Tax Preparations Etc, excelling in income tax preparation and client communication. Recognized for building strong client relationships and ensuring accurate tax returns. Adept at navigating tax software, enhancing efficiency, and delivering exceptional service during peak periods. Committed to fostering trust and satisfaction.
Overview
13
13
years of professional experience
Work History
Tax Preparer
Tax Preparations Etc
ORLANDO, FL
12.2023 - 05.2025
- Assisted in gathering client tax documents and financial information for accurate preparation.
- Learned to navigate tax software to input client data efficiently.
- Supported clients by answering basic inquiries regarding tax forms and processes.
- Collaborated with team members to ensure timely completion of tax returns.
- Reviewed tax documents for completeness, identifying missing information for follow-up.
- Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
Security Officer
Rainbow Shops
ORLANDO,FL
03.2020 - 02.2024
- Monitored premises to ensure safety and security of personnel and property.
- Conducted routine patrols, identifying potential hazards and addressing security concerns.
- Responded promptly to incidents, coordinating with emergency services when necessary.
- Implemented access control measures, verifying credentials of visitors and contractors.
- Trained junior staff on safety protocols and emergency response procedures.
- Collaborated with management to enhance security policies and procedures effectively.
- Led team in crisis situations, ensuring swift resolution and minimal disruption to operations.
Hospitality Worker
Hyatt
ORLANDO,FL
01.2012 - 06.2023
- Provided exceptional customer service to enhance guest satisfaction and retention.
- Assisted in daily operations, ensuring cleanliness and organization of dining areas.
- Collaborated with team members to deliver timely food and beverage service.
- Adapted quickly to changing environments during peak service hours.
- Supported inventory management by restocking supplies as needed.
- Trained new employees on standard operating procedures and best practices.
Education
High School Diploma -
EVANS HIGH SCHOOL
Orlando, FL05-1989
Skills
- Organization skills
- Document preparation
- Income tax preparation
- Local, state, and federal tax returns
- Relationship building
- Tax return preparation
- Client communication
- Individual taxation
- Interpersonal strengths
Languages
French
Native or Bilingual
Timeline
Tax Preparer
Tax Preparations Etc
12.2023 - 05.2025
Security Officer
Rainbow Shops
03.2020 - 02.2024
Hospitality Worker
Hyatt
01.2012 - 06.2023
High School Diploma -
EVANS HIGH SCHOOL