Summary
Overview
Work History
Education
Skills
Timeline
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Betania Romero

Washington, DC

Summary

A very friendly, energetic person, able to keep up with high demands. A compassionate, hardworking individual, eager to take on new challenges, willing to learn and experience new things. Always ready to greet everyone with a warm and friendly smile!

Overview

5
5
years of professional experience

Work History

Barista

Compass Group USA
01.2024 - 04.2024
  • Operated cash registers to process customer payments.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.

Membership Sales/Front Desk Associate

Onelife Fitness
08.2022 - 10.2023
  • Greeted and welcomed gym members, visitors, and guests upon arrival.
  • Processed membership applications and payments accurately and efficiently.
  • Monitored the gym floor to ensure safety regulations were followed by patrons.
  • Managed front desk operations including scheduling appointments, answering calls.

Assistant Manager/Team Member

South Block
12.2020 - 12.2021
  • Greeted customers upon entering the store with friendly demeanor.
  • Maintained a clean and organized work area throughout shift.
  • Trained new team members using approved training materials and information.
  • Facilitated meetings between upper management and staff members to discuss ideas or issues related to operations.

Server/Restaurant Busser

Jaleo
05.2019 - 05.2020
  • Greeted customers and answered questions about menu items.
  • Bussed and reset tables in an orderly fashion.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Checked food before serving it to customers.

Education

High School Diploma -

LAYC Career Academy
Washington, DC
06.2020

Skills

  • Staff Training
  • Sales Techniques
  • Positive and Professional
  • High-Volume Dining
  • Health and Wellness
  • Member Support
  • Customer Relations
  • Administrative Support
  • Work Prioritization
  • Spanish and English Fluency

Timeline

Barista

Compass Group USA
01.2024 - 04.2024

Membership Sales/Front Desk Associate

Onelife Fitness
08.2022 - 10.2023

Assistant Manager/Team Member

South Block
12.2020 - 12.2021

Server/Restaurant Busser

Jaleo
05.2019 - 05.2020

High School Diploma -

LAYC Career Academy

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Betania Romero