In applying for the position of E911 Specialist, my goal is to use the knowledge I have gained working in communications to ensure the accuracy of our 911 database, assist in implementing the latest technology and educate the public on the correct usage of the emergency system.
Overview
38
38
years of professional experience
Work History
Communications Operator
Charlotte County Sheriff's Office
07.2008 - Current
Successfully managed high-stress situations with composure, effectively coordinating multi-agency responses when needed.
Maintained up-to-date knowledge of local geography, enabling prompt response to emergencies occurring across diverse locations.
Enhanced emergency response times by efficiently prioritizing and dispatching incoming calls.
Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
Demonstrated adaptability when faced with unexpected challenges or rapidly changing situations throughout daily operations.
Embroidery Manager
Sports Fanantic
10.2006 - 12.2007
Streamlined order processing procedures, enabling faster turnaround times for customer orders while maintaining quality standards.
Consistently met tight deadlines while maintaining a high level of quality control over finished embroidered pieces.
Collaborated with design and sales teams to create custom embroidery solutions for clients.
Operated computerized embroidery machine to complete work to order specification.
General Manager of Operations
Carol Stack Thread Designs
01.1988 - 12.2003
Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
Implemented technology upgrades which resulted in increased workflow efficiency.
Fiscal Procurement/Off Duty Detail Coordinator at Charlotte County Sheriff's OfficeFiscal Procurement/Off Duty Detail Coordinator at Charlotte County Sheriff's Office