Beth Boland
Lexington,SC
Summary
I am looking for the opportunity to join a team atmosphere with a company that I’m able to grow with and where excellent patient care is the optimal goal.
Overview
18
18
years of professional experience
Work History
Medical Billing Manager
Rehabilitation and Geriatric Specialists
2019.01 - Current
- Directed medical billing operations, ensuring compliance with industry regulations and internal policies.
- Analyzed and resolved complex billing issues, improving workflow efficiency across departments.
- Post all charges and payments
- Resolve all patient billing inquiries and establish payment plans
- Reviewed billing problems, researched issues, and resolved concerns.
- Worked with customers to develop payment plans and bring accounts current.
- Increased patient satisfaction by addressing billing inquiries promptly and professionally.
- Reduced denied claims through diligent review, correction, and resubmission of errors.
- Enhanced revenue cycle management by overseeing timely and accurate claims submission.
Medical Billing Specislist
Medical Services of America
2008.01 - 2019.01
- Processed medical claims using advanced billing software to ensure timely reimbursement.
- Reviewed and resolved discrepancies in patient accounts, enhancing accuracy of billing records.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted and adjusted payments from insurance companies.
- Located errors and promptly refiled rejected claims.
- Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
- Enhanced revenue collection through diligent follow-up on unpaid claims and denials with insurance companies.
- Collected payments and applied to patient accounts.
Education
Medical Billing & Coding Diploma - undefined
PennFoster
2018-01
Surgical Technology Diploma -
Midlands Technical College
Columbia, SC1999-01
Skills
- Claims processing proficiency
- HIPAA compliance
- Effective communication
- ICD-10
- Collections process handling
- Team leadership qualities
- Medicare and medicaid regulations
- Claims processing
- Insurance verification
- HIPAA
- Revenue cycle management
Timeline
Medical Billing Manager
Rehabilitation and Geriatric Specialists
2019.01 - Current
Medical Billing Specislist
Medical Services of America
2008.01 - 2019.01
Medical Billing & Coding Diploma - undefined
PennFoster
Surgical Technology Diploma -
Midlands Technical College