Beth Caudle
Winston-Salem,North Carolina
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Hostess
Six Hundred Downtown
Winston-Salem, North Carolina
08.2023 - 12.2023
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
Guest Service Leader
Lowes Foods
Winston-Salem, North Carolina
02.2021 - 07.2023
- Greeted guests and responded to inquiries with a friendly, knowledgeable attitude.
- Provided exceptional customer service by anticipating guest needs and responding promptly to requests.
- Assisted customers in selecting merchandise based on individual needs and preferences.
- Processed payments using cash registers, credit card terminals, and other point-of-sale equipment.
- Trained new team members on customer service policies and procedures.
Cashier
The Loop Pizza Grill
Winston-Salem, North Carolina
09.2020 - 01.2021
- Greeted customers and answered questions regarding menu items.
- Processed payments accurately and efficiently using a cash register.
- Provided excellent customer service by ensuring orders were correct and completing transactions quickly.
- Maintained cleanliness of work area, including counters, tables, floors, and equipment.
Education
Bachelor of Science - Fashion And Textile Management
North Carolina State University
Raleigh, NC05-2027
Skills
- Customer Service
- Time management
- Team Collaboration
- Telephone reception
- Reservations Management
- Complaint Handling
- Guest Engagement
Accomplishments
- National Honors Society in High School
- Varsity Cheer Captain in High School
- Graduated High School with 3.8 GPA
Timeline
Hostess
Six Hundred Downtown
08.2023 - 12.2023
Guest Service Leader
Lowes Foods
02.2021 - 07.2023
Cashier
The Loop Pizza Grill
09.2020 - 01.2021
Bachelor of Science - Fashion And Textile Management
North Carolina State University
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