Beth Depass
Chicago,IL
Summary
Dynamic professional with experience in the hospitality and food service industry. Proven track record of providing exceptional customer service, anticipating needs and delivering excellent results. Ability to work under pressure and handle multiple tasks simultaneously with a positive attitude. Highly organized individual with experience in the food service industry. Proven ability to build strong relationships with customers and staff. Possesses a strong work ethic and commitment to providing excellent customer service. Hard-working professional with experience in ingredient pairings, plating, food presentation, and nutrition. Frequently praised as adaptable by peers, I can be relied upon to help your team achieve its goals. Well-rounded candidate with a passion for providing exceptional customer service. Possesses strong organizational and time management skills, and a thorough understanding of all food and beverage menus. Able to work efficiently in fast-paced environments and handle multiple tasks simultaneously. Seasoned individual with demonstrated track record of providing excellent customer service, ensuring customer satisfaction, and maintaining a professional atmosphere. Possesses excellent communication, interpersonal, and problem-solving skills. Committed to delivering an outstanding dining experience to each and every customer.
Overview
15
15
years of professional experience
1
1
Certification
Work History
SERVER SHIFT LEADER
Smoke daddy
05.2022 - 05.2023
- Acclimated new associates to the company culture and operations
- Monitored team performance to ensure quality, service, and cleanliness standards were met throughout shift
- Served as the point person through which all work related requests were communicated to unit management.
LICENSED ESTHETICIAN
European wax center
02.2012 - 01.2023
- Provided a variety of skincare services, such as facials, peels, waxing, and microdermabrasion
- Interviewed clients to obtain information about contraindications and examine skin to evaluate suitability of treatments
- Participated in continuing education to improve effectiveness
- Used product and skincare knowledge to promote and sell services and retail products
- Customized facial and body treatments for personalized client sessions.
SERVER
Natalinos
06.2008 - 03.2014
- Prepared and served food and beverages to customers
- Delivered customer checks and securely processed credit card or cash payments
- Attended company and restaurant required trainings and meetings, improving skills.
BARTENDER SUPERVISOR
Misto
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Greeted patrons promptly and cordially, exhibiting excellent guest service skills
- Kept bar organized and clean during busy hours
- Utilized strong salesmanship skills to upsell drinks and appetizers
- Prepared beverages and cocktails according to mixing and presentation standards and recipes
- Trained and mentored new team members in proper bar operations
- Checked customer identification to verify age requirements for alcohol purchases
- Handled guest complaints promptly, contacting supervisor immediately for assistance with escalated issues.
Education
HIGH SCHOOL DIPLOMA -
Bogan
Chicago, IL06.1988
Skills
- Restaurant Operation
- Menu Knowledge
- Developing Rapport With Guests
- Dining Room Management
- Customer Relationship Management
- Guest Satisfaction
- Time Estimates
Certification
- Bassett certified
- Food handler certified
Personal Information
Title: Server Bartender
Timeline
SERVER SHIFT LEADER
Smoke daddy
05.2022 - 05.2023
LICENSED ESTHETICIAN
European wax center
02.2012 - 01.2023
SERVER
Natalinos
06.2008 - 03.2014
BARTENDER SUPERVISOR
Misto
HIGH SCHOOL DIPLOMA -
Bogan