Beth Gooder
Canton,NY
Summary
At Sodexo USA, as a General Manager, I spearheaded operational enhancements, elevating efficiency and customer satisfaction while slashing costs. My leadership fostered a collaborative team environment, significantly boosting staff morale and performance. Expert in operations management and staff development, my strategies ensured compliance and optimized labor cost controls, driving organizational success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
General Manager
Sodexo USA
Potsdam, NY
10.2019 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with local health department regulations regarding food safety standards.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Education
Associate of Applied Science - Business Managment
SUNY Canton
Canton12-2010
Skills
- Operations management
- Staff training/development
- Safety assurance
- Client relations
- Labor cost controls
Certification
- Serv Safe Certified
- OSHA Certified
Timeline
General Manager
Sodexo USA
10.2019 - Current
- Serv Safe Certified
- OSHA Certified
Associate of Applied Science - Business Managment
SUNY Canton
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