Elizabeth Olson
Port St Lucie
Summary
Dynamic hospitality professional with a proven track record at Monarch Country Club, excelling in guest relations and event coordination. Skilled in managing guest seating and enhancing dining experiences, I bring a detail-oriented approach and a ServSafe manager certification to ensure compliance and satisfaction. Committed to delivering exceptional service in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Hostess
Cracker Barrel Restaurant
09.2024 - 03.2025
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest flow.
- Assisted with menu explanations, enhancing guest dining experience.
- Collaborated with servers to coordinate service timing and guest needs.
- Supported team during peak hours, maintaining calmness under pressure.
Director of Food and Beverage
Monarch Country Club
02.2013 - 11.2023
- Directed operations for multiple dining venues, ensuring exceptional guest experiences and adherence to service standards.
- Developed and implemented seasonal menus, incorporating member feedback to enhance culinary offerings and satisfaction.
- Led staff training programs focused on customer service excellence and compliance with health and safety regulations.
- Coordinated seamless event execution for both small-scale gatherings and large-scale banquets or conferences.
Education
High School Diploma -
Mother of Sorrows
Blue Island, ILSkills
- Greeting guests with a warm welcome
- Manage guest seating
- Identify first time visits
- Having a "How can I help" attitude
- ServSafe manager certification
- Proficient multitasking
- Professional phone communication
- Detail-oriented
Timeline
Hostess
Cracker Barrel Restaurant
09.2024 - 03.2025
Director of Food and Beverage
Monarch Country Club
02.2013 - 11.2023
High School Diploma -
Mother of Sorrows
Similar Profiles
Lillian BottensLillian Bottens
Server at Cracker Barrel RestaurantServer at Cracker Barrel Restaurant
Bryanna PecoreBryanna Pecore
Server at Cracker Barrel RestaurantServer at Cracker Barrel Restaurant
Monika KoziolMonika Koziol
Waitress Supervisor at Cracker Barrel RestaurantWaitress Supervisor at Cracker Barrel Restaurant
Tyler MosierTyler Mosier
Floor Stafff at Regal CinemasFloor Stafff at Regal Cinemas
Jose PargaJose Parga
Marketing Director at EZR of South Florida, LLCMarketing Director at EZR of South Florida, LLC