Beth Rose
Lake Helen,FL
Summary
Results-driven professional with a focus on detail and effective communication. Skilled in managing various tasks simultaneously in high-pressure situations. Noted for a proactive mindset in addressing challenges and streamlining processes to align with team objectives.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Clinical Liaison
Orlando Health Advanced Rehabilitation Institute
09.2024 - Current
- Coordinated patient care transitions between rehabilitation and outpatient services.
- Developed and maintained relationships with referral sources to enhance patient access.
- Assisted in creating educational materials for patients and families regarding rehabilitation programs.
- Collaborated with interdisciplinary teams to ensure comprehensive patient assessments and care plans.
- Provided support in managing patient inquiries and addressing concerns promptly.
- Facilitated seamless transitions of care for patients entering rehabilitation services, resulting in reduced anxiety and improved healing environment.
- Conducted thorough assessments of patients'' medical histories, diagnoses, prognoses, medications, and treatment goals to determine eligibility for specific programs or services.
- Promoted positive patient outcomes by identifying potential barriers to recovery and addressing them proactively with the treatment team.
- Cultivated productive relationships with referral sources, leading to increased admissions for the facility.
- Collaborated with marketing efforts to showcase facility strengths and attract new referral sources from local hospitals or community-based organizations.
Physician Navigator
PAM Health Inpatient Rehabilitation Hospital of Tavares
01.2023 - 01.2024
- Oversaw patient admissions alongside marketing strategies for specific territory.
- Achieved compliance with company metrics, fostering marketing growth and hospital success.
- Executed precise chart reviews and patient assessments prior to admissions.
- Managed scheduling for marketing contacts while providing community education for healthcare providers in Volusia County.
- Utilized clinical knowledge to enhance interactions with doctors and clinical staff within territory.
- Optimized CRM programs to drive referrals and promote territory expansion.
Rehab Liaison
Encompass Health Inpatient Rehabilitation Hospital of Altamonte Springs
01.2022 - 01.2023
- Directed patient admissions while implementing targeted marketing strategies within assigned territory.
- Maintained strict adherence to company metrics, promoting both marketing growth and hospital success.
- Executed detailed chart reviews and assessments for patient entry into facility.
- Organized marketing contacts and conducted in-service education for healthcare providers in Volusia County.
- Leveraged clinical experience for effective liaison with doctors and clinical staff across territory.
- Administered CRM tools to boost referrals and encourage territorial development.
Certified Occupational Therapy Assistant
Washington State Soldiers Home & Colony
01.2017 - 01.2020
- Applied over 12 years of patient care experience as certified occupational therapy assistant licensed in Washington and Florida.
- Supervised 3-4 therapists as rehab coordinator to enhance service quality.
- Implemented client-focused treatment plans with prompt documentation for patients in home health and long-term care environments.
- Identified patient needs at facility discharge, recommending durable medical equipment and educational strategies.
- Conducted training sessions for patients and caregivers to ensure effective post-discharge placements.
- Streamlined organization and scheduling processes to improve productivity while maintaining compliance with insurance regulations.
Panorama Convalescent and Rehabilitation Center
01.2012 - 01.2017
- 12+ years of patient care experience as Certified Occupational Therapy Assistant, Licensed in the State of Washington, State of Florida
- Management of 3-4 therapists as Rehab Coordinator
- Client-centered treatment planning, implementation, and timely documentation for patients receiving rehabilitative services in home health, subacute, and long term care settings
- Determining patient needs in facility and at discharge, including: durable medical equipment, adaptive equipment, compensatory strategies, health management education
- Patient/caregiver training and education to ensure safe and sustainable placement after discharge
- Organization and scheduling with focus on maximizing productivity and patient outcomes within the parameters of insurance regulations and corporate compliance
Sales Associate, Cash Office Associate
Virgin Megastore
01.2005 - 01.2009
- Acquired over six years of high-volume retail experience with emphasis on customer service, sales, and cash handling.
- Directed daily operations in busy retail settings to optimize service delivery.
- Supervised a team of 3-6 employees as assistant manager, focusing on staff development.
- Handled product processing and receiving within a 24-hour timeframe while maintaining corporate compliance.
- Conducted comprehensive training for new hires in diverse functional areas.
Merchantainment, Money Room Associate
Walt Disney World Resort
01.2003 - 01.2005
- Over six years of high volume retail experience including customer service, sales, and cash handling
- Responsible for daily store operations within high volume environments
- Management of 3-6 employees as an Assistant Manager
- Processing/Receiving of product based on a 24-hour turn around, with focus on corporate compliance
- Training of new employees in multiple areas
Education
Associate of Applied Sciences - Occupational Therapy Assistant, Honors
01.2012
Skills
Team collaboration and ethics
Innovative thinking
Effective communication skills
Rapid adaptability
Analytical decision-making
Proactive mindset
Patient-centered service
Certification
- NBCOT Certification- Occupational Therapy Assistant 2012-current
- Healthcare Provider CPR/AED- American Heart Association Current
- HIV/AIDS Training- Health Information Network November 2010
- HIPPA/ Infection Control Training November 2010
- Fieldwork Educator 2013-2020
- FL State COTA License 2022-current
Level I Fieldwork Experience
- Whittier Elementary- Tacoma, WA 30 hours- Spring Quarter 2011
- Facilitated gross and fine motor skills with students attending the early childhood program, ages 3-6 years
- Assisted with developmental assessments of students ages 7-13 years
- Planned and executed fine motor groups within the classroom
- The Kenney- Seattle, WA 30 hours-Fall Quarter 2011
- 1:1 work with patients in a rehab setting
- Planned and executed treatment to address ADL and IADL activities
Level II Fieldwork Experience
- Montesano School District- Montesano, WA 400 hours- Spring Quarter 2012
- Independent treatment planning and implementation to address deficits in fine and gross motor, visual perception, social skills, and behavior in students 3-21
- Observed/assisted with home visits for Birth-3 program
- Planned and executed fine and gross motor groups for early childhood education program, and special education classroom
- Providence St. Peter Hospital- Olympia, WA 400 hours- Summer Quarter 2012
- Client-centered treatment planning/implementation for patients receiving rehabilitative services in an acute care setting, with focus on ADL activities and goals
- Instructed patients and caregivers on home safety through group post-op classes 3x/week, as a part of the Orthopedic Healing Center
- Proficient use of EPIC EMR
Timeline
Clinical Liaison - Orlando Health Advanced Rehabilitation Institute
09.2024 - Current
Physician Navigator - PAM Health Inpatient Rehabilitation Hospital of Tavares
01.2023 - 01.2024
Rehab Liaison - Encompass Health Inpatient Rehabilitation Hospital of Altamonte Springs
01.2022 - 01.2023
Certified Occupational Therapy Assistant - Washington State Soldiers Home & Colony
01.2017 - 01.2020
- Panorama Convalescent and Rehabilitation Center
01.2012 - 01.2017
Sales Associate, Cash Office Associate - Virgin Megastore
01.2005 - 01.2009
Merchantainment, Money Room Associate - Walt Disney World Resort
01.2003 - 01.2005
Green River Community College - Associate of Applied Sciences, Occupational Therapy Assistant, Honors