Beth Smith
Stony Brook,NY
Summary
Accomplished Licensed Cosmetologist with a proven track record of enhancing client satisfaction and retention by up to 20% at Haircutters&Company. Skilled in advanced haircutting techniques and renowned for clear communication, consistently delivering personalized care and exceptional service. Demonstrates a strong commitment to professional development and client relationship building.
Overview
26
26
years of professional experience
Work History
Licensed Cosmetologist
Tranquil Tresses/salon Suite 111
05.2024 - Current
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Assessed customer hair texture, treatment history, and desired outcome to determine services required.
- Kept work areas, tools, and equipment clean
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Increased salon revenue through effective upselling of products and services.
- Built a loyal clientele base through exceptional customer service and personalized care.
Salon Owner/operator
Haircutters&Company
06.2015 - 04.2024
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Increased customer retention through exceptional service and consistent follow-up communication.
Licensed Cosmetologist
Cactus Salon&Spa
05.1999 - 06.2015
- Assessed customer hair texture, treatment history, and desired outcome to determine services required.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Demonstrated strong attention to detail while performing intricate haircutting techniques for precise results every time.
Education
High School Diploma -
Smith Town East
Saint James, NY06-1983
Skills
- Haircutting techniques
- Hair styling
- Clear communication
- Coloring expertise
Timeline
Licensed Cosmetologist
Tranquil Tresses/salon Suite 111
05.2024 - Current
Salon Owner/operator
Haircutters&Company
06.2015 - 04.2024
Licensed Cosmetologist
Cactus Salon&Spa
05.1999 - 06.2015
High School Diploma -
Smith Town East
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