Bethanie Nauka Johnson
Las Vegas,NV
Summary
Highly dependable, reliable and able to perform duties with minimal supervision. Able to utilize experience and education I obtain within your facility. Easy to adapt in any work environment.
Overview
6
6
years of professional experience
Work History
Manager
24/7 Strip Smoke Shop
Las Vegas, Nevada
11.2023 - 02.2025
- Analyzed customer feedback data to develop action plans for improving services offered.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
Mental Health Technician/Medical Assistant
Desert Winds
Las Vegas, Nevada
08.2022 - 12.2023
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Assisted in the development of individualized treatment plans for patients.
- Maintained accurate records of patient progress and treatment plans.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Inspected equipment to ensure proper working order prior to use on patients.
- Cleaned and maintained medical equipment following procedures and standards.
Behavior Technician/Medical Technician
Never Give Up Healing Center
Amargosa Valley, Nevada
03.2020 - 06.2022
- Provided crisis management when needed by utilizing de-escalation techniques such as redirection or calming strategies.
- Monitored client's progress towards identified goals through data collection and analysis.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
- Assisted in the implementation of crisis intervention protocols when needed.
- Assisted with building life and social skills useful for everyday activities and interactions.
- Ensured that all laboratory documentation was accurate and up-to-date at all times.
- Monitored vital signs including temperature, pulse, respiration rate and blood pressure.
- Responded promptly to inquiries from staff members regarding laboratory services.
- Cleaned and sterilized laboratory equipment to prevent cross-contamination.
- Exercised confidentiality and discretion to maintain HIPAA requirements.
- Recorded test or medical data for reports using narratives, charts or graphs.
Sorter
Ingram Micro
Las Vegas, Nevada
11.2018 - 01.2020
- Inspected items for damage, defects or discrepancies prior to sorting.
- Maintained accurate records of received and shipped items using company software systems.
- Organized sorted items into designated areas for further processing or shipment.
- Followed established safety procedures while operating machinery.
- Operated forklift equipment to move heavy materials around the warehouse.
- Managed the sorting of incoming and outgoing materials to ensure accuracy.
- Stacked finished product boxes onto pallets safely without causing damage.
Education
Spring Valley High School
Las Vegas, NevadaSkills
- Safety procedures
- Vital sign monitoring
- First aid
- Maintaining equipment
- Emergency medical response
- BLS/CPR
Timeline
Manager
24/7 Strip Smoke Shop
11.2023 - 02.2025
Mental Health Technician/Medical Assistant
Desert Winds
08.2022 - 12.2023
Behavior Technician/Medical Technician
Never Give Up Healing Center
03.2020 - 06.2022
Sorter
Ingram Micro
11.2018 - 01.2020
Spring Valley High School