Summary
Overview
Work History
Education
Skills
Timeline
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Bethann Halvorson

Saint Joseph,MN

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

23
23
years of professional experience

Work History

RSS /Shift Leader Manager

Pilot Travel Centers
09.2001 - Current
  • Improved team efficiency by streamlining shift scheduling and task delegation.
  • Managed inventory levels for optimal stock availability, resulting in reduced waste and increased profit margins.
  • Mentored new employees through comprehensive training programs, leading to higher retention rates and improved performance metrics.
  • Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
  • Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
  • Managed vendor relationships to negotiate favorable terms on supplies orders, resulting in cost savings without compromising quality standards.
  • Optimized labor costs by analyzing historical trends and adjusting staffing levels according to anticipated business volumes.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Supervised ongoing daily production phases.

Education

High School Diploma -

Apollo High School
Saint Cloud, MN
05.1996

Skills

  • Team Management
  • Staff Scheduling
  • Employee Training
  • Safety Compliance
  • Quality Assurance
  • Team Development
  • Hiring and Recruiting
  • Schedule Management
  • Cash Handling
  • Inventory Management
  • Opening and closing procedures

Timeline

RSS /Shift Leader Manager

Pilot Travel Centers
09.2001 - Current

High School Diploma -

Apollo High School

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Bethann Halvorson