Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bethann Sleek dawson

Oroville,CA

Summary

Dynamic customer service professional with extensive experience at Media News Group, excelling in team leadership and training. Proven track record in cash handling and fostering customer satisfaction. Known for reliability and maintaining composure under pressure, I effectively managed operations and built strong relationships with clients and staff alike.

Overview

25
25
years of professional experience

Work History

Customer Service Cashier

Cigarette City
Chico, CA
03.2020 - 10.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Resolved customer complaints in professinal calm reasonable manner
  • balance cash on hand vs register sales receipts daily balancing then make bank deposits
  • kept accurate records of inventory. Listed new orders for inventory
  • Ordered merchandise from vendors, reviewed orders details,(compare charges, # of items, etc )
  • made real connections to customers.
  • Assisted in training new employees, ensuring they were knowledgeable about our procedures & policies.

Home Delivery Manager

Media News Group, The Enterprise-Record
Chico, CA
01.2000 - 07.2018
  • Originally hired in 2000 ,as District Manager, responsible for one section of 4 areas, in City of Chico , contracting drivers to deliver daily paper to homes.
  • Promoted to Home Delivery Manager in 2001, Responsible to hire, train, supervise all District Managers assigned to the 5 districts dividing home subscribers homes in Chico and surrounding cities
  • In 2003, I was promoted to oversee all 4 newspapers in four cities locally. Included Chico, Paradise, Red Bluff & Oroville. Each had several District Managers I had to supervise, these managers who looked after average of 20 contractors- per District, (4 managers per) at each newspaper building.
  • the clerical staff, the phone sales crews and daily drivers running missed delivery complaints staffing personnel were all under my direction, if needed .

Owner Beth Potpourri Retail Store

Owner
Chico, CA
01.2006 - 03.2011
  • Owner operator of own retail store in Chico California.

Education

Associate of Arts - Business Administration And Management

Ranch Santiago Community College
Santa Ana, CA
01-1989

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Cash register operation

Timeline

Customer Service Cashier

Cigarette City
03.2020 - 10.2024

Owner Beth Potpourri Retail Store

Owner
01.2006 - 03.2011

Home Delivery Manager

Media News Group, The Enterprise-Record
01.2000 - 07.2018

Associate of Arts - Business Administration And Management

Ranch Santiago Community College
Bethann Sleek dawson