Bethany Ashenhart
Dallas,TX
Summary
Self-motivated professional with extensive experience in optimizing daily operations. Known for stellar communication and problem-solving skills that elevate customer satisfaction, and promote a collaborative work environment. Years of experience in fine dining has developed into a meticulous eye for detail and a strong appetite for amazing customer experience.
Overview
2
2
Certifications
8
8
years of professional experience
Work History
Customer Service Representative
Orion 180
Dallas, Texas
11.2025 - Current
- Service existing homeowner's insurance policies- including reinstatements, endorsements and processing payments
- Responded to queries, solved, or referred problems and followed up with clients to increase satisfaction.
- Managed customer accounts and updated policy information accurately.
Service Manager
Pappas Bros. Steakhouse
Dallas, Texas
12.2023 - 11.2025
- Manage daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Coordinate schedules for front of house employees, guests and private parties.
- Run our guest relations program where I handle all large guest issues that weren't resolved on site.
- Handle many monetary transactions as well as high end alcohol and food product.
Server
Dakotas
Dallas, Texas
11.2022 - 11.2023
- Provided friendly and attentive service to enhance guest dining experience.
- Handled customer inquiries and resolved issues effectively to ensure satisfaction.
Server
Capital Grille
Dallas, Texas
06.2018 - 11.2023
- Provided exceptional service to a high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Education
High School Diploma -
Harrisonburg High School
Harrisonburg, LA05-2009
Certification
property and casualty license
Timeline
Customer Service Representative
Orion 180
11.2025 - Current
Service Manager
Pappas Bros. Steakhouse
12.2023 - 11.2025
Server
Dakotas
11.2022 - 11.2023
Server
Capital Grille
06.2018 - 11.2023
High School Diploma -
Harrisonburg High School