Bethany Bergholm
Portland,Oregon
Summary
Driven student-athlete, coach, and operations leader with extensive experience in fast-paced service environments and competitive athletics. Currently pursuing a Bachelor of Science in Applied Health & Sciences with aspirations in kinesiology and human performance. Known for leading teams under pressure, optimizing operations, and delivering high-quality customer experiences while balancing the discipline of collegiate athletics. Combines leadership, resilience, and performance science to build stronger teams, improve efficiency, and inspire others both on the field and in the workplace.
Overview
6
6
years of professional experience
Work History
Shift Leader
Mike's Drive-In
Portland, OR
2025.07 - 2025.08
- Directed team operations and monitored labor performance to optimize restaurant efficiency.
- Managed labor costs and shift staffing to maintain operational efficiency.
- Organized team lineups and shift responsibilities.
- Coordinated inventory orders and supply shipments.
Shift Leader
Pizza Factory
Woodland, WA
2024.08 - 2025.02
- Oversaw full shift operations while ensuring quality service and operational efficiency.
- Managed daily restaurant operations including opening and closing procedures.
- Coordinated staffing and assigned roles to maintain smooth service during peak hours.
- Covered multiple positions when needed to maintain operational continuity.
- Ensured food quality standards and customer satisfaction were consistently met.
Supervisor
Super Deluxe
Portland, OR
2021.10 - 2024.07
- Led daily operations in a high-volume restaurant environment while managing team performance, service quality, and operational efficiency.
- Supervised staff operations, scheduling, and workflow to ensure seamless service during high-traffic shifts.
- Set performance expectations and coached team members to improve efficiency, service quality, and teamwork.
- Resolved customer and staff conflicts while maintaining a positive work environment.
- Managed operational reports and performance metrics to ensure organizational goals were met.
- Recognized as Employee of the Month for leadership and service excellence.
- Offered promotion to Head Operations Specialist overseeing multiple locations.
Server | Expeditor | Carside Specialist | Host
Applebee's
Clackamas, OR
2021.03 - 2021.10
- Developed strong customer service and multitasking skills in a fast-paced dining environment.
- Managed high volumes of dine-in and take-out orders through POS systems.
- Coordinated with kitchen staff to ensure accurate and timely food preparation.
- Maintained dining room cleanliness and upheld COVID safety protocols.
- Trained across multiple front-of-house roles to support team operations.
Team Member
Cinnabon
Clackamas, OR
2020.10 - 2021.02
- Processed guest orders and maintained fast, friendly service.
- Prepared baked goods and handled food safety procedures.
- Managed to-go orders and customer transactions.
Front of House Team Member
Noodles & Company
Clackamas, OR
2019.12 - 2020.10
- Served over 200+ customers daily in a fast-paced environment.
- Prepared dishes, handled cashier responsibilities, and managed to-go orders.
- Ensured quality standards for all food leaving the kitchen.
Education
Bachelor of Science - Applied Health & Sciences
Portland State University
Portland, OR2026-03
Biology Studies - Student-Athlete
Chicago State University
Chicago, IL2024-12
Kinesiology Studies - Student-Athlete
Lower Columbia College
Longview, WA2024-07
High School Diploma - Honor Roll, Partial IB Program
Cleveland High School
Portland, OR2022-06
Skills
- Leadership & Team Development
- Operations Management
- High-Pressure Decision Making
- Customer Experience Excellence
- Athletic Performance & Coaching
- Conflict Resolution
- Time Management & Work Ethic
Additional Information
Competitive student-athlete, Studying Spanish since age 11 and working toward bilingual fluency
Athletic Experience
Competed in multiple collegiate sports while maintaining full-time academic enrollment., Chicago State University, Women's Soccer, Cross Country, Triathlon, Lower Columbia College, Women's Soccer, discipline, leadership, deep interest in human performance, training, kinesiology
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Shift Leader
Mike's Drive-In
2025.07 - 2025.08
Shift Leader
Pizza Factory
2024.08 - 2025.02
Supervisor
Super Deluxe
2021.10 - 2024.07
Server | Expeditor | Carside Specialist | Host
Applebee's
2021.03 - 2021.10
Team Member
Cinnabon
2020.10 - 2021.02
Front of House Team Member
Noodles & Company
2019.12 - 2020.10
Bachelor of Science - Applied Health & Sciences
Portland State University
Biology Studies - Student-Athlete
Chicago State University
Kinesiology Studies - Student-Athlete
Lower Columbia College
High School Diploma - Honor Roll, Partial IB Program
Cleveland High School