Bethany Denson
Palestine,TX
Summary
I have sufficient knowledge in medical billing as well as medical record management, health insurance policies, and HIPAA rules and regulation. I also have excellent time management and organization skills. I have worked in every department, so I have the ability to be cross trained.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Clinic Receptionist
Palestine Regional Medical Center
12.2022 - Current
- Helped patients complete necessary medical forms and documentation.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Managed office bookkeeping with insurance billing and patient payments.
- Improved communication between patients and medical staff with accurate message relay.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Organized patient files and medical records, resulting in easier access for clinic staff when needed.
- Prepared and processed patient referrals and transfer requests.
Sales Associate
Twisted Texas Tanning
05.2022 - 12.2022
- Prioritized helping customers over completing other routine tasks in store.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged with customers to effectively build rapport and lasting relationships.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Team Leader
Whataburger
01.2021 - 05.2022
- Evaluated customer needs and feedback to drive product and service improvements.
- Answered phone calls and took orders accurately.
- Made orders quickly and correctly.
Education
No Degree - General Studies
Trinity Valley Community College
Palestine, TXAssociate of Arts - General Studies
Tyler Junior College
Tyler, TX06.2024
High School Diploma -
Neches High School
Neches, TX05.2022
Skills
- Medical Transcription
- Insurance Claims
- Office Administration
- EHR Software
- Medical Billing
- Organization and Time Management
- Problem-Solving
- Patient Database Maintenance
Certification
Medical Billing and Coding
Timeline
Clinic Receptionist
Palestine Regional Medical Center
12.2022 - Current
Sales Associate
Twisted Texas Tanning
05.2022 - 12.2022
Team Leader
Whataburger
01.2021 - 05.2022
No Degree - General Studies
Trinity Valley Community College
Associate of Arts - General Studies
Tyler Junior College
High School Diploma -
Neches High School
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