Bethany Favors
Mooresville,NC
Summary
Offering strong interpersonal and organizational skills, ready to learn and thrive in dynamic environment. Brings solid understanding of education principles and adept at communication. Ready to use and develop problem-solving and analytical skills in future education.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
Piedmont Health Care
12.2023 - Current
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
- Corresponded with patients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Organized, maintained and updated information in computer databases.
- Answered central telephone system and directed calls accordingly.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in patients.
Cashier Team Lead
Barcelona Burger and Beer Garden
01.2023 - Current
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
- Quickly and accurately counted drawers at start and end of each shift.
- Communicated with customers and team members to solve problems.
- Maintained a clean and inviting space, contributing to an enjoyable dining experience for customers.
- Processed refunds and exchanges in accordance with company policy.
Education
High School Diploma -
Mooresville Senior High School
Mooresville, NC05-2025
No Degree - Science
Mitchell Community College
Statesville, NC05-2025
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Scheduling appointments
- Greeting and Seating Clients/Patients
- Professional Demeanor
- Document Control
Accomplishments
Completed a general internship as a Biology teachers-assistant.
- Coordinated with lead teacher to create lesson plans for students.
- Created games, activities, assignments, and more for the class.
- Graded numerous assignments and projects.
- Created packets for note-taking and deeper education.
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- CPR Certified.
- OSHA Certified.
Languages
Spanish
Professional Working
Timeline
Receptionist
Piedmont Health Care
12.2023 - Current
Cashier Team Lead
Barcelona Burger and Beer Garden
01.2023 - Current
High School Diploma -
Mooresville Senior High School
No Degree - Science
Mitchell Community College
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