Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bethany Garcia

Fort Atkinson,WI

Summary

Detail-oriented and organized professional with a strong background in customer service and administrative support. Adept at managing multiple tasks, providing excellent patient care, and ensuring efficient clinic operations. Seeking to leverage my skills in a Remote Healthcare Scheduler role to enhance patient scheduling and operational efficiency.

Overview

4
4
years of professional experience

Work History

Customer Service Chat Representative

Kelly Connect
09.2023 - Current
  • Handled customer inquiries and resolved issues in a timely and efficient manner.
  • Maintained accurate records of customer interactions and transactions.
  • Scheduled service appointments
  • Prioritizing Tasks

Remote Transportation Scheduler

MTM
09.2022 - 07.2023
  • Scheduled patient transportation to and from Healthcare Appointments
  • Assisted with insurance verification
  • Provided excellent customer service by addressing member's inquiries and resolving scheduling transportation conflicts.

Caregiver / Scheduler

Abilities
09.2020 - 12.2021
  • Created schedules for current and new employees
  • Answered phone calls and answered questions from potential employees and residents
  • Entered daily data into our system software
  • Assisted with dressing guidance and meal prep.

Education

HS Diploma -

Fort Atkinson High School
04.2016

Skills

  • Organizational Skills
  • Time Management
  • Excellent Customer Service
  • Proficiency in Healthcare Scheduling Software (Acuity, Carecloud, Health Records)
  • Strong Attention to Detail

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Chat Representative

Kelly Connect
09.2023 - Current

Remote Transportation Scheduler

MTM
09.2022 - 07.2023

Caregiver / Scheduler

Abilities
09.2020 - 12.2021

HS Diploma -

Fort Atkinson High School
Bethany Garcia