Bethany Harris
Cincinnati,OH
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Arden Courts of Kenwood
Cincinnati, OH
03.2016 - Current
- Organized paperwork such as charts and reports for office and patient needs.
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Generated reports and logged patient information for reliable records.
- Managed incoming phone calls efficiently, directing callers to appropriate personnel while providing courteous service at all times.
- Demonstrated proficiency in various medical software programs, adeptly adapting to new technology as required for optimal job performance.
- Supported office staff and operational requirements with administrative tasks.
- Scheduled office meetings and client appointments for staff teams.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
Administration
Value City Furniture
Cincinnati, OH
01.2015 - 01.2016
- Handled opening and closing procedures
- Cash handling
- Confirmed customer orders before delivery
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Organized, maintained and updated information in computer databases.
- Multi-tasking by answering phone calls and giving customer service at the front desk.
Education
Medical Administration Billing & Coding -
Keiser University
01.2020
Interior Design -
Antonelli College
Cincinnati, OH01.2008
Skills
- Microsoft 365
- PointClickCare
- Basware Edge
- RevSpring
- DISA Screen
- MyStaffingPro
- MyTime
- DATABASICS
- Data Entry
- Customer Service
Timeline
Administrative Assistant
Arden Courts of Kenwood
03.2016 - Current
Administration
Value City Furniture
01.2015 - 01.2016
Medical Administration Billing & Coding -
Keiser University
Interior Design -
Antonelli College