Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bethany Hellard

Lexington,KY

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender

Fiddle Tree
03.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender

Malabu Pub
02.2024 - Current
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Served high customer volumes during special events, nights, and weekends.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Restaurant Bar Manager

Bluegrass Hospitality Group
06.2020 - 02.2024
  • Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
  • Established rapport with patrons through personalized service that consistently exceeded expectations resulting in repeat business.
  • Enhanced guest experience with meticulous attention to detail in bar setup, presentation, and drink preparation.
  • Improved customer satisfaction by implementing efficient bar operations and enhancing overall service quality.
  • Resolved customer complaints professionally and effectively ensuring their satisfaction while preserving company reputation.
  • Coordinated with other departments within the restaurant to optimize workflow efficiency contributing to seamless service delivery.
  • Processed in-house batching of syrups, tonics, tinctures, bitters and infusions.
  • Developed productive relationships with vendors to secure competitive pricing on high-quality products.
  • Ensured compliance with all health and safety regulations by maintaining a clean workspace and enforcing strict sanitation practices.

Bartender

Bluegrass Hospitality Group
11.2019 - 06.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Kept bar presentable and well-stocked to meet customer needs.

Server

Cracker Barrel Restaurant
03.2019 - 11.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Education

High School Diploma -

Paul Laurence Dunbar High School
Lexington, KY
11.2008

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Engaging personality
  • Cleanliness and hygiene
  • Responsible Alcohol Service
  • Complex Problem-Solving

Certification

Serve-Safe Alcohol

Serv- Safe Managment

Bourbon Steward

Timeline

Bartender

Fiddle Tree
03.2024 - Current

Bartender

Malabu Pub
02.2024 - Current

Restaurant Bar Manager

Bluegrass Hospitality Group
06.2020 - 02.2024

Bartender

Bluegrass Hospitality Group
11.2019 - 06.2020

Server

Cracker Barrel Restaurant
03.2019 - 11.2019

High School Diploma -

Paul Laurence Dunbar High School

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Bethany Hellard