Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Websites
References
Timeline
Receptionist

Bethany Hix

Tecumseh,Kansas

Summary

With a proven track record at Wyldflowers Apothecary, I excel in Customer Sevice and relationship building, driving growth through market trend awareness and superior client service. I navigate operational procedures, enhancing service quality assurance and expanding business horizons.

Overview

21
21
years of professional experience

Work History

Booth Owner/Assistant Manager

Wyldflowers Apothecary
Bonner Springs, Kan
09.2024 - 10.2024
  • Managed daily operations of business
  • Identified new opportunities for growth, expansion, and diversification.
  • Analyzed industry trends to develop competitive strategies.
  • Maintained relationships with existing clients by providing superior customer service.
  • Organized events such as trade shows and conferences.
  • Led startup and creation of operational procedures and workflow planning.

Server

Stix Restaurant
Kansas City, KS
04.2022 - 08.2024
  • Greeted guests and provided menus.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Checked food before serving it to customers.
  • Provided excellent customer service to ensure satisfaction.
  • Delivered food orders promptly and courteously.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Barista

Classic bean
Topeka, KS
01.2023 - 05.2024
  • Prepared hot and cold coffee drinks according to customer specifications.
  • Followed all safety regulations when handling hot beverages or machinery.
  • Assisted in preparing food items such as sandwiches and pastries for customers.
  • Greeted customers, took orders and answered questions about menu items.
  • Developed a working knowledge of different types of coffees and teas available in the shop.
  • Contributed ideas on how to improve operational efficiency within the cafe setting.
  • Trained new staff members on operating espresso machines, frothing milk, making specialty drinks and following proper safety procedures.

Server

Bufferfly Burger
Sedona, AZ
02.2024 - 04.2024
  • Greeted guests and provided menus.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Prepared drinks according to standard recipes.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Checked food before serving it to customers.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Delivered food orders promptly and courteously.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Server

J. Wilson Restaurant
Lawrence, KS
04.2020 - 09.2020
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Provided exceptional service to high volume of daily customers.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Informed customers of daily specials and signature menu items.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Server

Encore Cafe
Lawrence, KS
01.2012 - 05.2014
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Prepared drinks according to standard recipes.
  • Provided excellent customer service to ensure satisfaction.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Delivered food orders promptly and courteously.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.

Server

Casa Restaurant Group
Topeka, KS
01.2004 - 04.2011
  • Greeted guests and provided menus.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Prepared drinks according to standard recipes.
  • Checked food before serving it to customers.
  • Assisted in training new servers.
  • Delivered food orders promptly and courteously.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Education

High School Diploma -

Shawnee Heights High School
Tecumseh, KS
05-2004

Some College (No Degree) - Humanities

Allen County Community College
Burlingame, KS

Skills

  • Administrative oversight
  • Project management
  • Service quality assurance
  • Relationship building
  • Client service
  • Product branding
  • Business management
  • Business launch
  • Market trend awareness
  • Small business operations
  • Business marketing

Affiliations

I am interested in spirituality, herbalism, holistic arts and healing practices, cultural anthropology, business, humanitarian work, global trends, psychology, occult sciences, psychic development, and World travel.

Accomplishments

I have previous experience with CPR training, Some sign language experience, life-building experience with youth and adults with disabilities, and Volunteer work with a state park.

References

References available upon request.

Timeline

Booth Owner/Assistant Manager

Wyldflowers Apothecary
09.2024 - 10.2024

Server

Bufferfly Burger
02.2024 - 04.2024

Barista

Classic bean
01.2023 - 05.2024

Server

Stix Restaurant
04.2022 - 08.2024

Server

J. Wilson Restaurant
04.2020 - 09.2020

Server

Encore Cafe
01.2012 - 05.2014

Server

Casa Restaurant Group
01.2004 - 04.2011

High School Diploma -

Shawnee Heights High School

Some College (No Degree) - Humanities

Allen County Community College

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Bethany Hix