Bethany Johnston
Buffalo
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
4
4
years of professional experience
Work History
Associate
Bath and Body Works, Limited Brands
Buffalo
09.2023 - Current
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Recommended, selected and located merchandise based on customer desires.
- Provided customer service support for inquiries, complaints, and returns.
- Trained new associates on store operations, policies, and procedures.
- Performed cash register functions accurately and efficiently.
- Bagged or packaged purchases and wrapped gifts.
Grocery Stocker
Tops Friendly Markets
Erie
07.2021 - 08.2023
- Lifted materials of varied weights on regular basis.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Received, unpacked, and stored incoming merchandise according to company guidelines.
- Maintained current and accurate inventory with cycle counts and audits.
- Built promotional displays for featured products in accordance with corporate marketing plans.
Restaurant Waiter
Bob Evans Restaurant
Erie
05.2021 - 08.2023
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Greeted customers, answered questions and recommended specials to increase profits.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
Education
Bachelor of Science - Psychology
Villa Maria College
Buffalo05-2027
Bachelor of Science - Criminal Justice
Villa Maria College
Buffalo, NY05-2027
High School Diploma -
Northwest Pennsylvania Collegiate Academy
Erie06-2023
Skills
- Customer service
- Multitasking and organization
- Store opening and closing
- Reliability
- Adaptability
- Flexible schedule
- Store recovery
- Teamwork
- Inventory management
- Merchandise recommendations
- Detail-oriented
Timeline
Associate
Bath and Body Works, Limited Brands
09.2023 - Current
Grocery Stocker
Tops Friendly Markets
07.2021 - 08.2023
Restaurant Waiter
Bob Evans Restaurant
05.2021 - 08.2023
Bachelor of Science - Psychology
Villa Maria College
Bachelor of Science - Criminal Justice
Villa Maria College
High School Diploma -
Northwest Pennsylvania Collegiate Academy
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