Summary
Overview
Work History
Education
Skills
Awards
Accomplishments
Timeline
Generic

BETHANY KAPPES

Carrollton

Summary

Organized professional with strong relationship-building and problem-solving abilities. Proven track record in team leadership and process optimization, enhancing operational efficiency in high-pressure environments. Committed to fostering collaboration and ensuring staff productivity through effective conflict resolution and communication skills.

Overview

9
9
years of professional experience

Work History

OPERATIONS MANAGER

Lioness Lane Express
TEMPLE
06.2021 - 11.2024
  • Streamlined transportation logistics to ensure timely delivery of goods.
  • Coordinated routes and schedules to enhance fleet operational efficiency.
  • Analyzed transportation data to identify opportunities for process improvements.
  • Oversaw compliance with safety regulations in all transportation practices.
  • Developed training programs for new transport staff on standard procedures.
  • Monitored driver performance to uphold adherence to safety standards.
  • Collaborated with vendors to optimize shipping and receiving processes.
  • Created comprehensive reports on shipment status, delivery times, and cost estimates.

Sales Manager

GSRP
Memphis
12.2019 - 02.2023
  • Analyzed market trends to inform real estate investment strategies.
  • Prepared detailed financial models for property performance forecasting.
  • Managed data integrity in investment databases and reporting tools.
  • Regularly monitored and assessed existing portfolio performance.
  • Researched economic indicators influencing real estate investment decisions.
  • Collaborated with team members to enhance workflow efficiency.
  • Communicated with clients to clarify claims and resolve discrepancies.

SUPPORT SECURITY OFFICER

FedEx
MEMPHIS
12.2018 - 06.2021
  • Executed regular security patrols across facility grounds and parking lots to deter unauthorized access.
  • Reviewed documentation for eligibility assessments, facilitating efficient claim processing.
  • Monitored premises to enhance safety measures and prevent unauthorized entry.
  • Responded swiftly to alarms and incidents, implementing immediate corrective actions.
  • Contributed to development of emergency protocols and safety procedures for crisis management.
  • Maintained detailed logs of security-related activities, ensuring accountability and transparency.

DIRECT SUPPORT STAFF

ACA
Memphis
03.2016 - 12.2018
  • Administered medications per established schedules and protocols to ensure compliance.
  • Developed individualized care plans aligned with client needs and preferences.
  • Assisted clients with daily living activities and personal care requirements.
  • Processed insurance claims using industry-standard software for efficiency.
  • Documented client progress and health status changes with precision.
  • Communicated with healthcare professionals to coordinate optimal client care.
  • Reviewed claim documentation for accuracy and thoroughness.

Education

Associates Degree - Nursing

Southwest Community College
12-2014

Skills

  • Data analysis and reporting
  • Client communication and problem solving
  • Risk management
  • Claims processing and documentation
  • Investigation techniques
  • Report generation
  • Attention to detail
  • Time management
  • Team collaboration and leadership
  • Active listening
  • Medical terminology expertise
  • Market analysis and logistics coordination
  • B2B sales strategies
  • CRM software proficiency
  • Relationship building

Awards

NATIONAL LEADER AWARD, I was awarded National Leadership award due to my performance of showing examples of great leadership skills during my years in school.

Accomplishments

  • Young National Leadership
  • Dean's List for Southwest Community College

Timeline

OPERATIONS MANAGER

Lioness Lane Express
06.2021 - 11.2024

Sales Manager

GSRP
12.2019 - 02.2023

SUPPORT SECURITY OFFICER

FedEx
12.2018 - 06.2021

DIRECT SUPPORT STAFF

ACA
03.2016 - 12.2018

Associates Degree - Nursing

Southwest Community College

Similar Profiles

CREATE PROFILE