Bethany Koop
Fresno,CA
Summary
Certified Professional Coder - Apprentice (CPC-A) with expertise in medical coding principles, healthcare documentation, and regulatory compliance. Demonstrated ability in patient support education and customer service, emphasizing accuracy and confidentiality. Recognized for strong communication and problem-solving skills, effectively managing multiple priorities while ensuring high-quality work. Ready to apply analytical skills and a dedicated work ethic in an entry-level medical coding position.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Caregiver
Private Household
Fresno, CA
10.2022 - 03.2024
- Engaged with client families and healthcare professionals, showcasing exceptional communication abilities.
- Maintained accurate documentation of patient information, appointments, and daily care activities.
- Protected confidential medical information while upholding professionalism and discretion.
Paraprofessional
Fresno Unified School District
Fresno, California
09.2016 - 10.2022
- Coordinated efforts with teachers, administration, and support staff to provide effective educational services.
- Responded promptly to changing priorities while meeting the needs of multiple students and classrooms.
- Ensured confidentiality in student record management while complying with district procedures.
Host
Olive Garden
Fresno, California
07.2013 - 08.2016
- Delivered exceptional customer service in a high-volume environment.
- Resolved guest complaints with problem-solving techniques to enhance guest satisfaction.
- Coordinated guest seating and communicated with team members to streamline workflow.
- Managed competing priorities while ensuring professionalism and accuracy in service delivery.
Crew Member
Deli Delicious
Fresno, California
09.2012 - 10.2014
- Delivered high-quality customer service by collaborating with team members to meet customer needs.
- Ensured accuracy while managing multiple tasks in a fast-paced environment to maintain service standards.
- Cross-trained in various store roles, increasing operational flexibility and team support.
- Adhered strictly to food safety and operational procedures.
Education
High School Diploma -
Buchanan High School
Clovis, Ca06-2012
Health Information Technology
Fresno City College
Fresno, CASkills
- CPC-A Certified
- HIPAA & Patient Confidentiality
- Medical Documentation Review
- ICD-10-CM, CPT, HCPCS Coding
- Medical Terminology
- Data Entry & Record Accuracy
- Attention to Detail
- Time Management
- Organization & Prioritization
- Communication & Collaboration
- Compliance with Policy & Procedures
Certification
- CPC-A
Timeline
Caregiver
Private Household
10.2022 - 03.2024
Paraprofessional
Fresno Unified School District
09.2016 - 10.2022
Host
Olive Garden
07.2013 - 08.2016
Crew Member
Deli Delicious
09.2012 - 10.2014
High School Diploma -
Buchanan High School
Health Information Technology
Fresno City College