Summary
Overview
Work History
Education
Skills
References
Timeline
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Bethany Maynard

Medical Administrative Assistant
Rochester,MN

Summary

Organized and efficient Medical Administrative Assistant with demonstrated ability to complete tasks productively and manage time effectively. Excel in communication, problem-solving, and adaptability, ensuring seamless administrative operations in fast-paced healthcare environments. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and documentation.

Overview

7
7
years of professional experience

Work History

Medical Administrative Assistant

Mayo Clinic
Rochester, MN
06.2022 - Current
  • Interacted with patients using phone calls and portal communications.
  • Coordinated doctors' schedules, ensuring seamless trip and meeting setup.
  • Compiled comprehensive tracking data using Excel sheets.
  • Enhanced efficiency through effective use of the electronic health record.
  • Demonstrated proficiency in using technology and online applications.

Order Fulfillment Specialist

Target
Rochester, MN
08.2020 - 06.2022
  • Provided support during peak periods by working extended hours when needed.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Fulfilled orders quickly to accomplish challenging daily objectives.

Video Repair Representative

Spectrum
Rochester, MN
03.2018 - 05.2019
  • Provided technical support to customers via phone, resolving issues in a timely manner.
  • Maintained accurate records of all repair activities in the company database.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.

Education

Certificate - Healthcare Office Professional

Rochester Community And Technical College
Rochester, MN
06-2021

High School Diploma -

Kasson Mantorville High School
Kasson
06-2016

Skills

  • Inter-office communication
  • Charting and clinical documentation
  • Medical records management
  • Interdepartmental collaboration
  • Professionalism and discretion
  • Patient care and confidentiality
  • Interpersonal relationship building
  • Multi-line phone systems

References

References available upon request.

Timeline

Medical Administrative Assistant

Mayo Clinic
06.2022 - Current

Order Fulfillment Specialist

Target
08.2020 - 06.2022

Video Repair Representative

Spectrum
03.2018 - 05.2019

Certificate - Healthcare Office Professional

Rochester Community And Technical College

High School Diploma -

Kasson Mantorville High School

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Bethany MaynardMedical Administrative Assistant