Bethany Moniz

• Reset and cleaned tables quickly to prepare for new customers.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

• Ensured inventory accuracy through diligent tracking of beverage cart stock levels and restocking as needed.
• Handled customer inquiries and complaints professionally, resolving issues promptly to maintain high levels of satisfaction.
• Maintained a clean and organized beverage cart, demonstrating professionalism and attention to detail.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Used cash registers and credit card machines to cash out customers.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
• Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

• Assisted in inventory management, accurately tracking stock levels and notifying supervisors of shortages.
• Prepared high-quality food items according to established recipes and presentation guidelines.
• Ensured adherence to food safety regulations by properly storing, handling, and preparing food items.
• Trained new volunteers on operational procedures, including proper use of equipment, cash handling practices, and customer service techniques.

• Answered customer questions about hours, seating, and menu information.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

I am currently a freshman at BSU.

• Apart of the Honors Program.
• Hoping to declare a double minor by the second semester here at BSU to widen my spectrum of knowledge.
• Winifred Hathaway Memorial Scholarship Recipient
• Home Market Foods Scholarship recipient
• Class of 2020 Scholarship Recipient
• SB Athletic Boosters Scholarship Recipient
• Completed AP course in Psychology, Language and Composition and United States History throughout High School.
• After I receive my Bachelors degree ,I'm hoping to get my masters or even doctorate degree to become a psychiatric nurse practitioner or a licensed mental health counselor.